Senior Product Manager, Payments

Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we've seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before.

Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business.

We are backed by some of the world's top investors including Andreessen Horowitz, HV Capital, EQT Ventures and General Catalyst, who share our mission to simplify payment complexity globally.

At Payrails, we're committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn't just a value here; it's a way of working. We believe that great people thrive in environments where there's trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other's craft. Everyone is encouraged to understand the bigger picture - what we're building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, and executing with purpose.

Payrails is a dynamic workplace and our product team sits at the core of this landscape. Our mission is to drive a successful intersection between User Experience, Technology and Business. We do this by focusing on 3 main pillars:

• Continuously studying our customers and the problems they are facing

• Making sure we build a product that is feasible and best-in-class

• Ensuring our product-market fit is always top of mind

As Senior Product Manager, Payments, you will be responsible for the day-to-day management and strategic direction of our payment acceptance solutions. You will work closely with engineering, design, and other stakeholders to define, prioritize, and deliver features that improve the performance, reliability, and user experience of our pay-ins and checkout flows.

• You will own the end-to-end product lifecycle for Payouts from opportunity identification and scoping to launch, iteration, and adoption.

• Define and drive the Payment Acceptance roadmap, aligning closely with business goals, customer needs, and Payrails' broader platform strategy.

• Develop and track clear success metrics to measure product adoption, performance, and reliability, and use data to inform continuous improvements.

• Own the go-to-market strategy for new features and improvements by partnering with Marketing, Sales, and Customer Success to drive adoption and gather feedback.

• Conduct market and user research to stay ahead of industry trends and ensure Payrails' Payment Acceptance offering is competitive, innovative, and customer-centric.

• Act as the bridge between technical and non-technical teams, ensuring strong communication and shared understanding throughout the product development process.
  

• You have a minimum of 7 years in B2B SaaS Product Management.

• You have proven experience driving end to end products from 0-1 and/or 1-N - from scoping to GTM.

• Hands-on experience working with eCommerce consumer checkout optimization and/or payment service provider (PSP) implementations is a must.

• You are tech-savvy, have a fluent understanding of APIs and SDKs, and the ability to communicate effectively with engineers.

• You have a proven track record of managing complex initiatives with a strong emphasis on data, providing actionable insights, and tracking the success of those initiatives.

• You have experience working with SQL being able to dive into data on your own.

• You have experience working with Enterprise level customers in complex environments.

• You are able to communicate complex problems in a simple and relevant manner at all levels.

• You have proficiency in facilitating workshops and design sessions taking customer needs and business goals into account at all times.

• You are passionate about new technologies and innovations within Fintech.

• High impact and high velocity environment with the most talented and ambitious people you will ever work with

• A chance to shape the story of a company and a category from the ground up

• Real ownership. You'll have the freedom and trust to build, test, and take lead

• A product used by the best brands around the world

• Visa and relocation support for you and your family where required

• Hybrid working with an office in the heart of Berlin

• Regular team events, activities and off-sites

• Discounted Urban Sports Club membership

• Competitive salary and equity package

• 27 days of annual paid vacation