Support Engineer

vor 1 Woche

Munich, Bayern, Deutschland Venture Up Vollzeit

Support Engineer

Position Summary

We're seeking a Support Engineer to join a highly regarded tech company in Munich to oversee their IT infrastructure.

This role combines hands-on technical work with team leadership and vendor management. You'll be responsible for maintaining their technology stack, managing device provisioning, supporting office expansions, and leading a small team.

Key Responsibilities

Infrastructure & Operations (40%)

  • Manage and maintain office network in the Munich Office
  • Provision and manage laptops (macOS + Windows) for new employees
  • Administer user accounts across Google Workspace and Microsoft 365
  • Oversee hardware connectivity from desks to meeting rooms (HDMI, docking
  • stations, peripherals)
  • Maintain and improve python scripts and automation workflows for system synchronization (high grade of automation)

Office Support & Expansion (35%)

  • Collaborate with office managers on local IT needs
  • Provide end user support

Vendor & Budget Management (15%)

  • Negotiate contracts with hardware vendors
  • Evaluate and recommend new technology solutions
  • Build and Manage supplier relationships and ensure cost-effectiveness
  • Track inventory and optimize purchasing processes

Team Leadership (10%)

  • Lead and manage a team of 2
  • Delegate tasks and provide technical mentorship
  • Coordinate team priorities and workload

Required Qualifications

Essential

  • Completed apprenticeship as "Fachinformatiker für Systemintegration" or equivalent qualification
  • 3+ years practical IT experience in a similar environment
  • Strong networking knowledge (LAN/WLAN, VPN, firewall basics, troubleshooting)
  • Python scripting skills for automation and system integration
  • macOS administration experience (MDM, user management, troubleshooting)
  • Experience with Google Workspace and Microsoft 365 administration
  • Fluent German and very good English (written and spoken)
  • Driver's license (for occasional office visits)
  • Based in Munich or willing to relocate

Preferred

  • Experience managing small teams
  • Familiarity with automation tools (zapier)
  • Experience with Apple MDM solutions
  • SSO/identity management knowledge (SAML, OAuth)
  • Project management skills for office rollouts

What They're Looking For (Soft Skills)

  • Hands-on mentality – willing to get involved in practical tasks
  • Problem solver – can work independently and find solutions
  • Organized – managing 28 locations requires structure
  • Communication skills – works well with office managers and non-technical staff
  • Flexible – comfortable with occasional travel (4-6 times per year)
  • Growth mindset – eager to learn and improve systems

What They Offer

  • Leadership role with direct reports
  • Opportunity to shape IT infrastructure across growing company
  • Mix of strategic and hands-on work
  • Modern tech stack with automation focus
  • Office in Munich with remote work flexibility

  • Mainframe Support Engineer

    Vor 6 Tagen

    Munich, Bayern, Deutschland Michael Page Vollzeit

    Modernes UnternehmenAuslastung: Vollzeit Dauer: 6+ Monate (Option auf Verlängerung)About Our ClientUnser Kunde ist ein Unternehmen aus der Technologie- und Telekommunikationsbranche und gehört zu den mittelständischen Organisationen. Es bietet eine professionelle Arbeitsumgebung mit Fokus auf innovative Technologien und technische Expertise.Job...

  • Desktop Support Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland Sitevis LTD Vollzeit

    Title:Desktop Support EngineerLocation:Munich, Germany (Onsite)Language Requirement:German C1 or Native (mandatory) + English (professional level)Experience Level:5+ yearsJob SummaryWe are looking for an experienced Desktop Support Engineer to provide onsite technical support in our Munich office. The ideal candidate will be fluent in German (C1 or native)...

  • Senior IT Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland Alois Dallmayr Vollzeit

    INSPIRATION. LEIDENSCHAFT. WEITBLICK.Der Name Dallmayr steht für herausragende Produkt- & Servicequalität mit einer mehr als 300-jährigen Tradition und ist eine der bekanntesten deutschen Kaffeemarken. Unsere Erfahrung in den verschiedenen Geschäftsbereichen und das Bündeln dieser Kompetenzen machen uns heute zu einem angesehenen Partner im Handel, im...

  • Support Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland Sungrow EMEA Vollzeit

    Your missionHello there and a warm welcome to SungrowWe have an exciting opportunity for you to join our Operations & Maintenance team as a Support Engineer. Curious about what this role entails? Let's dive in:Establish and continuously improve software maintenance processes, standards, and SLA mechanisms.Build and maintain a knowledge base, FAQs, and...

  • Information Technology Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland Tech Domain Vollzeit

    Role DescriptionThis is an on-site 1 year contract position for an Information Technology Support Engineer based in Munich. The role involves providing frontline technical support, troubleshooting hardware and software issues, performing system maintenance, and participating in IT operations to ensure smooth and efficient functioning. The candidate will...

  • IT Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland Tech Domain Vollzeit

    Location: Munich, GermanyStart: ASAPDuration: 1 YearLanguage: English & German (B2 certification required)Rates: 3000€ / monthRequirement: L1 Desktop SupportContract Type: ContractualWork Permit: A valid work permit allowing full-time work in Germany is mandatoryLanguage Level: Must be sufficient to work effectively at the local siteRole Overview:The...

  • C++ Support Engineer

    Vor 4 Tagen

    Munich, Bayern, Deutschland K&K Talents Vollzeit

    K&K Talentsis an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients inPolandwho is actively hiring candidates to expand their teams.Role: C++ Support EngineerLocation: Munich, GermanyEmployment type: Full Time Employment (Remote)Roles and...

  • Technical Support Engineer

    Vor 2 Tagen

    Munich, Bayern, Deutschland FIS Global Vollzeit

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%Die Welt der Finanzen ist schnell. Bei FIS sind wir schneller. Unsere Teams haben die Möglichkeit zu lernen, zu wachsen und etwas zu bewirken - in ihrer Karriere und in ihrem Umfeld. Wir liefern Innovationen, die die Art und Weise, wie die...

  • Senior AI Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland IT, Data & Support Vollzeit

    Für den Ausbau unseres cross-funktionalen Teams in München suchen wir ab sofort eine:nSenior AI Engineer (m/w/d) Pioniergeist gesucht Werde Teil unseres News-Publishing Unternehmens und trage dazu bei, den Digitaljournalismus im Bereich der künstlichen Intelligenz für Redaktionen weiterzuentwickeln. Wir suchen eine:n engagierte:n AI Engineer, der/die...

  • Technical Support Engineer

    Vor 6 Tagen

    Munich, Bayern, Deutschland Moxa Vollzeit

    We are seeking a skilled and proactive L2 Network Engineer / Technical Support Engineer - 2nd Level Support (m/f/d) to join our team inMunich. In this role, you will deliver high-quality post-sales technical support to Moxa Customers, ensuring their engagement with our products.Moxa is a leading provider of industrial networking, computing, and automation...