Support Engineer

Vor 5 Tagen

Munich, Bayern, Deutschland Venture Up Vollzeit 60.000 € - 100.000 € pro Jahr

Support Engineer

Position Summary

We're seeking a Support Engineer to join a highly regarded tech company in Munich to oversee their IT infrastructure.

This role combines hands-on technical work with team leadership and vendor management. You'll be responsible for maintaining their technology stack, managing device provisioning, supporting office expansions, and leading a small team.

Key Responsibilities

Infrastructure & Operations (40%)

  • Manage and maintain office network in the Munich Office
  • Provision and manage laptops (macOS + Windows) for new employees
  • Administer user accounts across Google Workspace and Microsoft 365
  • Oversee hardware connectivity from desks to meeting rooms (HDMI, docking
  • stations, peripherals)
  • Maintain and improve python scripts and automation workflows for system synchronization (high grade of automation)

Office Support & Expansion (35%)

  • Collaborate with office managers on local IT needs
  • Provide end user support

Vendor & Budget Management (15%)

  • Negotiate contracts with hardware vendors
  • Evaluate and recommend new technology solutions
  • Build and Manage supplier relationships and ensure cost-effectiveness
  • Track inventory and optimize purchasing processes

Team Leadership (10%)

  • Lead and manage a team of 2
  • Delegate tasks and provide technical mentorship
  • Coordinate team priorities and workload

Required Qualifications

Essential

  • Completed apprenticeship as "Fachinformatiker für Systemintegration" or equivalent qualification
  • 3+ years practical IT experience in a similar environment
  • Strong networking knowledge (LAN/WLAN, VPN, firewall basics, troubleshooting)
  • Python scripting skills for automation and system integration
  • macOS administration experience (MDM, user management, troubleshooting)
  • Experience with Google Workspace and Microsoft 365 administration
  • Fluent German and very good English (written and spoken)
  • Driver's license (for occasional office visits)
  • Based in Munich or willing to relocate

Preferred

  • Experience managing small teams
  • Familiarity with automation tools (zapier)
  • Experience with Apple MDM solutions
  • SSO/identity management knowledge (SAML, OAuth)
  • Project management skills for office rollouts

What They're Looking For (Soft Skills)

  • Hands-on mentality – willing to get involved in practical tasks
  • Problem solver – can work independently and find solutions
  • Organized – managing 28 locations requires structure
  • Communication skills – works well with office managers and non-technical staff
  • Flexible – comfortable with occasional travel (4-6 times per year)
  • Growth mindset – eager to learn and improve systems

What They Offer

  • Leadership role with direct reports
  • Opportunity to shape IT infrastructure across growing company
  • Mix of strategic and hands-on work
  • Modern tech stack with automation focus
  • Office in Munich with remote work flexibility

  • Desktop Support Engineer

    Vor 5 Tagen

    Munich, Bayern, Deutschland Sitevis LTD Vollzeit 60.000 € - 90.000 € pro Jahr

    Title:Desktop Support EngineerLocation:Munich, Germany (Onsite)Language Requirement:German C1 or Native (mandatory) + English (professional level)Experience Level:5+ yearsJob SummaryWe are looking for an experienced Desktop Support Engineer to provide onsite technical support in our Munich office. The ideal candidate will be fluent in German (C1 or native)...

  • Senior IT Support Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland Alois Dallmayr Vollzeit 65.000 € - 85.000 € pro Jahr

    INSPIRATION. LEIDENSCHAFT. WEITBLICK.Der Name Dallmayr steht für herausragende Produkt- & Servicequalität mit einer mehr als 300-jährigen Tradition und ist eine der bekanntesten deutschen Kaffeemarken. Unsere Erfahrung in den verschiedenen Geschäftsbereichen und das Bündeln dieser Kompetenzen machen uns heute zu einem angesehenen Partner im Handel, im...

  • Information Technology Support Engineer

    Vor 7 Tagen

    Munich, Bayern, Deutschland Tech Domain Vollzeit 45.000 € - 65.000 € pro Jahr

    Role DescriptionThis is an on-site 1 year contract position for an Information Technology Support Engineer based in Munich. The role involves providing frontline technical support, troubleshooting hardware and software issues, performing system maintenance, and participating in IT operations to ensure smooth and efficient functioning. The candidate will...

  • IT Support Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland Tech Domain Vollzeit 36.000 € pro Jahr

    Location: Munich, GermanyStart: ASAPDuration: 1 YearLanguage: English & German (B2 certification required)Rates: 3000€ / monthRequirement: L1 Desktop SupportContract Type: ContractualWork Permit: A valid work permit allowing full-time work in Germany is mandatoryLanguage Level: Must be sufficient to work effectively at the local siteRole Overview:The...

  • IT Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland Allied Worldwide Vollzeit 40.000 € - 60.000 € pro Jahr

    About the RoleWe are seeking an experienced and customer-focusedOn-site IT Support Engineerto provide high-quality technical support across the workplace and end-user environments. The ideal candidate will have a strong background in troubleshooting, user support, and IT service management, with a proactive approach to ensuring smooth day-to-day IT...

  • Technical Application Support Engineer

    Vor 7 Tagen

    Munich, Bayern, Deutschland IC Resources Vollzeit 90.000 € - 120.000 € pro Jahr

    This leading semiconductor company urgently seeks a Technical Application Engineer for their technical and customer support group based at their R+D Centre in Munich. The Technical Application Engineer will be working as part of a small, high calibre, team supporting video interface software and hardware products including communications interfaces...

  • Senior AI Engineer

    Vor 7 Tagen

    Munich, Bayern, Deutschland IT, Data & Support Vollzeit 60.000 € - 80.000 € pro Jahr

    Für den Ausbau unseres cross-funktionalen Teams in München suchen wir ab sofort eine:nSenior AI Engineer (m/w/d) Pioniergeist gesucht Werde Teil unseres News-Publishing Unternehmens und trage dazu bei, den Digitaljournalismus im Bereich der künstlichen Intelligenz für Redaktionen weiterzuentwickeln. Wir suchen eine:n engagierte:n AI Engineer, der/die...

  • Field Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland NTT DATA, Inc. Vollzeit 60.000 € - 80.000 € pro Jahr

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Cross...

  • IT Support Engineer

    Vor 3 Tagen

    Munich, Bayern, Deutschland INES IT Vollzeit

    AlsIT Support Engineer (m/w/d)bist Du die erste technische Anlaufstelle für unsere Kunden und stellst sicher, dass ihre IT-Umgebungen stabil, zuverlässig und nachvollziehbar funktionieren. Du arbeitest strukturiert im Ticketsystem, löst vielfältige technische Fragestellungen und trägst aktiv zur Stabilisierung von IT-Infrastrukturen im Tagesgeschäft...

  • Field Support Engineer

    vor 2 Wochen

    Munich, Bayern, Deutschland NTT Ltd. Vollzeit 50.000 € - 80.000 € pro Jahr

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Cross...