Labour Relations Manager

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
We are seeking an innovative and solution-oriented Labour Relations Manager to join our EMEA team. This role will focus primarily on Germany and Austria, where you will build strong, constructive relationships with local Works Councils and help shape the future of labour relations practices.

You will play a key role in ensuring compliance and collaboration, while also introducing creativity, process discipline, and technology-driven improvements. By fostering trust, embracing change, and driving continuous improvement, you will set new standards for how Labour Relations contributes to both employee and business success.

Responsibilities

Works Council Relationship Management

• Act as the primary contact for Works Councils in Germany (Berlin, Düsseldorf, Frankfurt, Jena, Mannheim, Munich) and Austria.

• Build strong, trust-based partnerships through open dialogue, proactive engagement, and consistent follow-through.

• Ensure structured, well-prepared, and efficient meeting processes that inspire confidence in company governance.

Agreements & Consultation Processes

• Lead or co-lead negotiations on selected Works Agreements (e.g., inclusion, data processing, organisational change).

• Support senior colleagues in shaping proposals that balance compliance, employee interests, and business goals.

• Apply creativity and a solution-driven mindset to resolve complex issues constructively.

Innovation & Process Excellence

• Identify and implement opportunities to optimise Works Council processes through technology, digital tools, and automation.

• Drive process rigour by ensuring documentation, governance, and reporting are clear, accurate, and efficient.

• Champion continuous improvement by rethinking established practices and introducing fresh, modern approaches.

Regional Projects & EMEA Collaboration

• Represent German and Austrian Works Council perspectives in regional HR and organisational projects.

• Collaborate with global and regional colleagues to ensure alignment and share best practices.

• Contribute to shaping consistent, forward-looking labour relations practices across EMEA.

Training, Awareness & Culture

• Provide training and guidance to managers to help them navigate Works Council processes with confidence.

• Promote awareness of the strategic value of Labour Relations in driving employee engagement and business success.

• Foster a culture of collaboration, transparency, and innovation in all employee relations activities.

Qualifications

• Fluency in German and English (both written and spoken) is required.

• 5–8 years of experience in labour relations, employee relations, HR, or employment law.

• Proven experience working with Works Councils in Germany; experience with Austrian Works Councils is an advantage.

• Deep understanding of Works Councils' positions, motivations, and perspectives.

• Strong negotiation and problem-solving skills with the ability to deliver creative, win-win solutions.

• Confident in leveraging technology to improve processes, workflows, and reporting.

• Rigorous in managing processes and governance, with excellent attention to detail and compliance.

• Ability to thrive in a complex matrix environment, with an aptitude for collaborating and influencing at all levels.

• Proactive, energetic, and passionate about setting new standards in labour relations practices.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here ). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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