Strategic Partnership Manager

If you're excited about learning how operations work in a fast-paced international environment and want to build your career in logistics and partnerships, this role is for you

As a Junior Strategic Partnership Manager, you will support key operational processes, build and maintain relationships with internal and external stakeholders, and help optimize workflows to support our company mission.

• Support the growth of the partner portfolio by researching, identifying, and evaluating new partnership opportunities aligned with company objectives.
• Assist and lead special projects and market launches by supporting the management of critical tasks, preparing partner insights, and coordinating with all impacted stakeholders.
• Own daily operations with delivery, freight, and fulfillment partners across Germany, Poland, and the UK to ensure smooth and reliable performance.
• Monitor partner KPIs and cost metrics, helping to prepare reports, highlight potential risks, and contribute to root-cause analyses.
• Support and participate in partner operational reviews, documenting key takeaways and ensuring follow-up steps are tracked and executed.
• Collaborate cross-functionally with Process Engineering, Customer Support, Operations, Account Management, Business Development, and Tech to address operational challenges and drive continuous improvements.
• Maintain and update process documentation and SOPs, contributing to operational transparency and continuous improvement.

We are looking for someone who:

• Is fluent in English (written and spoken); German is a plus.
• Has initial experience or internships in fast-paced environments such as consultancy, operations, logistics, supply chain, or related fields.
• Brings strong analytical skills and can work confidently with data.
• Has proficiency in Google Sheets for basic KPI and cost analysis (SQL is a plus).
• Is highly organised and detail-oriented with a structured approach to work.
• Communicates clearly and enjoys collaborating with different teams and external partners at various seniority levels.
• Is curious to learn about fulfilment operations, carrier partners, 3PL supplier relations, and cross-team collaboration.
• Has a hands-on, proactive attitude and is eager to take ownership of tasks while developing new skills.

• Be part of Hive. Become part of a high-performing team of exceptional people from McKinsey, Amazon, Shopify, Google, Blackstone, J.P. Morgan, DHL, and more. We foster a culture of trust, collaboration, and constructive feedback, where people are empowered to grow and make a real impact.
• Make your mark. Shape the future of commerce operations in a fast-scaling company with a strong entrepreneurial mindset. You'll work on exciting challenges from day one and grow alongside Hive as we expand across Europe.
• Competitive compensation. We offer market-competitive salaries, including an equity incentive plan (EIP) for all full-time team members.
• Tools to thrive. You'll receive a MacBook and the tools that fit your working style best, whether that's an extra monitor, headphones, or other equipment to support your productivity.
• We support your well-being. Enjoy 30 vacation days per year, with an additional 20 days of paid sabbatical every 3 years at Hive.
• Office perks and team events. Free drinks and snacks in our offices, plus regular team events, including workations that bring the entire Hive team together.

We're revolutionizing e-commerce operations.

At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.

Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.

Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.