Senior Manager Product Services

Vor 4 Tagen

Berlin, Berlin, Deutschland eMFusion Global Vollzeit 80.000 € - 120.000 € pro Jahr

(Senior) Manager - Product Services & Client Software Delivery (m/f/d)

Location: Berlin, Germany

Are you eager to drive digital transformation in a fast-growing software carve-out? Do you want to make a real impact on leading global companies? If so, this is your opportunity to join our clients dynamic team as a (Senior) Manager - Product Services & Client Software Delivery.

Why Join them?

  • Fast-track your career in a thriving company with a startup feel.

  • Work on high-impact projects that drive business growth.

  • Be part of an entrepreneurial, open, and collaborative culture.

  • Access a comprehensive learning and development program.

  • Receive 360-degree feedback for continuous professional growth.

  • Enjoy international work opportunities in their global offices.

  • Benefit from hybrid working, daycare allowances, corporate discounts, and well-being support.

     

Your Role & Impact

As a (Senior) Manager - Product Services & Client Software Delivery, you will play a key role in delivering tailored software solutions to clients, ensuring seamless integration, and driving long-term value.

Your responsibilities include:

  • Supporting sales teams with client discovery meetings and product demonstrations.

  • Creating technical solution presentations and customised proposals.

  • Translating business and technical needs into user stories and solution scopes.

  • Conducting requirements engineering with business and IT stakeholders.

  • Advising clients on software implementation and integration strategies.

  • Leading proof-of-value projects to showcase solution effectiveness.

  • Managing client-specific delivery and customisation projects, ensuring quality, timeliness, and budget adherence.

  • Providing product training and ongoing client support during the hyper-care phase.

  • Acting as a key feedback provider to product management, influencing roadmap and strategy.

  • Maintaining strong client relationships post-implementation as a trusted advisor.



What You Bring:

  • A Bachelor's or Master's degree in Business, Computer Science, or a related field.

  • 5+ years of experience in IT consulting, software delivery, or product services.

  • Strong technical expertise in data, interfaces, ERP & CRM systems, and software integration.

  • Solid experience with IT project management and agile methodologies.

  • Passion for emerging technology trends, including cloud computing, app development, and AI.

  • Exceptional problem-solving skills, translating business needs into digital solutions.

  • Strong interpersonal and communication skills, working effectively with clients, consultants, and developers.

  • Industry experience in Consumer Goods, Retail, Wholesale, Industrials, or B2B markets is a plus.

  • Fluent in English and German.

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