IT Desktop Service Engineer

vor 2 Wochen

Munich, Bayern, Deutschland Manning Global AG Vollzeit

Our client, a leading global audit and assurance, consulting, financial advisory, risk advisory, tax and related services is recruiting for an
IT Desktop Service Engineer
to join their business in
Germany.

Position Title: IT Desktop Service Engineer

Position Type:
Full time employment

Start Date:
ASAP

Location:
Munich, Germany

Contact:
Alen Lalic |

Responsibilities:

Desktop Support:

● Provide on-site technical support for desktop computers, laptops, printers, and other peripherals

● Install, configure, and maintain desktop operating systems and applications

● Troubleshoot hardware and software issues and provide timely resolution

● Provide video, audio technology support

Meeting Support:

● Technical Preparation and Equipment Setup: Responsible for technical preparations -before the meeting, including but not limited to setting up and testing audio-visual equipment, ensuring stable network connections, and installing and testing meeting software (such as Zoom, Teams, etc.). Also, prepare contingency plans to address potential technical failures.

● Meeting Execution and Technical Support: Provide real-time technical support during the meeting, addressing any technical issues that participants may encounter, such as login difficulties, audio-visual problems, etc. Monitor the progress of the meeting to ensure that all technical equipment is functioning properly and that the meeting proceeds smoothly.

Infrastructure Management

● Maintain all the infrastructure environment, including meeting room, server room, application system, IT platform, etc.

● Inspect server room, meeting room in a daily basis

● Manage and maintain servers, network devices, and storage systems

● Monitor system performance and implement performance tuning and optimization

Network Administration

● Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated network equipment

● Monitor IT platform and network quality System, platform and network troubleshooting, tracking and detection, and assistance in testing and repair

Requirements:

● Bachelor's degree in Computer Science, Information Technology, or a related field

● Proficient in troubleshooting and resolving hardware and software issues.

● Strong understanding of network architecture and security principles.

● High level of commitment, initiative and independent work organization

● English language are required, mandarin preferred

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