Sales Operations Specialist

Intelligently Moving Your World

XPENG
is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG
Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Key Responsibilities

Dealer Support & Sales Process Management: Serve as the primary operational contact for XPENG's partners in Germany, supporting the full vehicle order, allocation, and delivery process.

Order & Inventory Coordination: Manage dealer orders in CRM systems, monitor stock availability, and coordinate with logistics and supply chain teams to ensure accurate and timely deliveries.

Sales Policy Implementation: Execute sales policies, pricing structures, and business programs across the dealer network, ensuring alignment and compliance with corporate standards.

Incentive & Rebate Administration: Track, validate, and process dealer incentive and rebate programs, ensuring transparency, accuracy, and timely settlement.

Business Data Analysis & Reporting: Collect, analyze, and interpret sales and inventory data to identify market trends, performance gaps, and opportunities for improvement. Prepare regular reports to support management decision-making and operational planning.

Process Optimization: Continuously review and improve sales operation procedures to enhance efficiency, accuracy, and dealer satisfaction.

Cross-functional Collaboration: Work closely with logistics, finance, marketing, and aftersales teams to ensure seamless coordination and consistent customer experience.

Qualifications

Bachelor's degree in Business Administration, Supply Chain Management, Economics, or related field.

At least 1 year of experience in sales operations, dealer management, or order administration, preferably within the automotive industry.

Strong analytical and problem-solving skills with a structured, data-driven mindset.

Experience working with ERP/CRM systems and handling complex business data.

Excellent communication, organizational, and coordination abilities.

Fluent in German and English.

Self-motivated, detail-oriented, and able to perform effectively in a fast-paced, international environment.

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

Next steps:

To comply with GDPR, we can't process your personal data without your given consent. Therefore, please apply directly via
LinkedIn
portal so that our team can proceed further.

As part of our application process, certain positions at our company require a
pre-employment screening
to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we're an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.