Technical Customer Support Engineer

vor 1 Woche

Donauwörth Bayern Germany Guldberg Vollzeit 50.000 € - 80.000 € pro Jahr


Für den Standort Donauwörth suchen wir:

TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W)

Your tasks:

  • Handling and documentation of technical helicopter incidents and malfunctions, including analysis and classification

  • Contribution to the development and implementation of complex technical solutions for fleet-wide issues in collaboration with various stakeholders (Engineering, Suppliers, Quality Assurance, Program Support Office)

  • Technical support to ensure continued airworthiness of helicopters
  • Participation in the development of technical optimizations and identification of improvement potentials based on customer and customer center feedback
  • Processing inquiries related to technical documentation and supporting the documentation team in the creation of manuals (e.g., Aircraft Maintenance Manual, Master Servicing Manual) and service bulletins
  • Support in the assessment and evaluation of reported damages and the creation of repair solutions (Repair Design Approval Sheet – RDAS)
  • Preparation of technical reports for components/parts based on investigations at suppliers and customers following specific incidents
  • Participation in the preparation of proposals and company presentations
  • Taking on functional and/or project-related tasks in projects (e.g., technical project planning, responsibility for specific topics)
  • Presentation of work results

Your qualifications:

  • Completed degree (up to 4 years standard period of study) in Aerospace Engineering, Engineering Sciences, Mechanical Engineering, or a comparable field

  • Subject-specific additional qualification or equivalent knowledge and experience acquired through other means
  • Knowledge and experience in the areas of responsibility mentioned above
  • Experience in customer support
  • Knowledge and experience in applying aviation regulations
  • Understanding of general helicopter technology, operations, and maintenance
  • High reactivity, customer orientation, and strong team skills
  • Excellent German and English skills (written and spoken)
  • Willingness to travel domestically and internationally

We offer:

  • Career opportunities
  • Individually tailored training program
  • Fair, trustworthy working atmosphere
  • Regular networking events
  • Benefits with our partners in the areas of health, insurance, and shopping
  • Company pension scheme

Requirements for employees are diverse. So are our job offers. Guldberg stands for "perfect matching" and specializes in the industries of automotive, rail vehicle technology, plant engineering, telecommunications, as well as banking and insurance, offering you exciting tasks in the fields of mechanical engineering, electronics, and computer science. With us, the employee always comes first. In addition to attractive compensation, we offer you a long-term professional perspective. Your career opportunities are complemented by an individually tailored training program, ranging from personal development to technical qualifications. Furthermore, we have made it our mission to create a fair, trustworthy, and personal working environment. In addition to regular networking events, you will receive benefits through us with our partners in the areas of fitness, health, insurance, and shopping.



Ihr Ansprechpartner

Herr Philipp Blobelt

Kontakt

Guldberg GmbH
Gröbenzeller Straße 40
80997 München


  • Technical Customer Support Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit

    Für den Standort Donauwörth suchen wir:TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W) Your tasks:Processing and recording technical helicopter incidents and malfunctions, analysing and classifying themCollaborating on the development and implementation of complex technical solutions for fleet-wide issues in cooperation with various stakeholders (development,...

  • Technical Customer Support Engineer

    vor 2 Wochen

    Kiel, Germany Designa Verkehrsleittechnik Vollzeit 40.000 € - 60.000 € pro Jahr

    Technical Customer Support Engineer (m/w/d)Werde jetzt Teil von DESIGNA als Technical Customer Support Engineer (m/w/d) in unserem Headoffice in Kiel, Deutschland.Das machen wir Hast du dic

  • Technical Customer Support Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit 60.000 € - 80.000 € pro Jahr

    Für den Standort Donauwörth suchen wir:TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W) Ihre Aufgaben:Bearbeitung und Aufnahme von technischen Hubschrauberzwischen- und Störfällen, deren Analyse und KlassifizierungMitarbeit bei der Erarbeitung & Umsetzung komplexer technischer Lösungen von flottenweiten Themen in Zusammenarbeit mit diversen Stakeholdern...

  • Technical Customer Support Engineer

    vor 5 Stunden

    Germany (Remote) ClickHouse Vollzeit

    About ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse's incredible...

  • Technical Customer Support Engineer

    vor 7 Stunden

    Germany (Remote) ClickHouse Vollzeit

    About ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse's incredible...

  • Technical Support Engineer, Germany

    Vor 5 Tagen

    germany, germany, de XM Cyber Vollzeit

    XM Cyber is a global leader in hybrid cloud security, we bring a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.We’re looking for a...

  • Technical Support Engineer

    Vor 4 Tagen

    Germany, Remote Dataiku Vollzeit

    Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to...

  • Technical Support Specialist

    vor 1 Woche

    Hamburg, Hamburg, Germany Intralot Vollzeit 60.000 € - 90.000 € pro Jahr

    Job description Join Intralot as a Technical Support Specialist(based in Hamburg, Germany)Your Role:As a Technical Support Specialist you will join our support operations team, focusing on clients in the German lottery and sports betting industry. You will provide 1st and 2nd line support across complex and regulated environments, ensuring high-quality...

  • Technical Project Engineer

    vor 4 Wochen

    Bayern, Deutschland Interv_l Group | B Corp™ Vollzeit

    We’re recruiting a Technical Project Engineer for a German Battery Management Systems (BMS) company that has recently secured Series A funding and is rapidly expanding. This is a unique opportunity to be part of a fast-growing, innovative company shaping the future of energy storage and electrification. Role Summary: As a Technical Project Engineer,...

  • Maintenance Program Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit 60.000 € - 120.000 € pro Jahr

    Für den Standort Donauwörth suchen wir:MAINTENANCE PROGRAM ENGINEER (D/M/F) Your tasks:Collaboration in support and service to develop an effective maintenance concept and define logistical baseline information (maintainability, reliability, and testability) to reduce the aircraft's life cycle costsCollaboration with design departments and other logistics...