Technical Customer Support Engineer

vor 1 Woche

Donauwörth Bayern Germany Guldberg Vollzeit


Für den Standort Donauwörth suchen wir:

TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W)

Your tasks:

  • Processing and recording technical helicopter incidents and malfunctions, analysing and classifying them

  • Collaborating on the development and implementation of complex technical solutions for fleet-wide issues in cooperation with various stakeholders (development, suppliers, quality assurance, programme support office)
  • Technical support to maintain the airworthiness of helicopters
  • Collaboration in the development of technical optimisations and improvement potential, taking into account customer and customer centre experience reports
  • Processing of enquiries regarding technical documentation and support of the documentation team in the creation of manuals (e.g. Aircraft Maintenance Manual, Master Servicing Manual) and service bulletins
  • Collaboration in the assessment and evaluation of damage that has occurred and the creation of repair solutions (Repair Design Approval Sheet RDAS)
  • Preparation of technical reports for components/parts based on investigations at suppliers and customers due to special incidents
  • Collaboration in the preparation of quotations and company presentations
  • Assumption of functional and/or project-related tasks in projects (e.g. technical project planning, topic responsibility)
  • Presentation of work results

Your qualifications:

  • The job requires knowledge and skills that are usually acquired through a relevant degree programme lasting up to four years in aerospace engineering, engineering sciences, mechanical engineering or comparable courses of study, and related additional specialist qualifications. The overall knowledge and experience required may have been acquired in other ways.

  • Knowledge and experience in the above-mentioned areas of responsibility.
  • Experience in customer support.
  • Knowledge and experience in the application of aviation regulations.
  • Knowledge of general helicopter technology, operation and maintenance.
  • High responsiveness, customer focus and teamwork are essential components of the implementation of the above tasks
  • Very good German and English skills (spoken/written)
  • Willingness to travel domestically and internationally

We offer:

  • Career opportunities
  • Individually tailored training program
  • Fair, trustworthy working atmosphere
  • Regular networking events
  • Benefits with our partners in the areas of health, insurance, and shopping
  • Company pension scheme

Requirements for employees are diverse. So are our job offers. Guldberg stands for "perfect matching" and specializes in the industries of automotive, rail vehicle technology, plant engineering, telecommunications, as well as banking and insurance, offering you exciting tasks in the fields of mechanical engineering, electronics, and computer science. With us, the employee always comes first. In addition to attractive compensation, we offer you a long-term professional perspective. Your career opportunities are complemented by an individually tailored training program, ranging from personal development to technical qualifications. Furthermore, we have made it our mission to create a fair, trustworthy, and personal working environment. In addition to regular networking events, you will receive benefits through us with our partners in the areas of fitness, health, insurance, and shopping.



Ihr Ansprechpartner

Herr Philipp Blobelt

Kontakt

Guldberg GmbH
Gröbenzeller Straße 40
80997 München


  • Technical Customer Support Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit 50.000 € - 80.000 € pro Jahr

    Für den Standort Donauwörth suchen wir:TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W) Your tasks:Handling and documentation of technical helicopter incidents and malfunctions, including analysis and classificationContribution to the development and implementation of complex technical solutions for fleet-wide issues in collaboration with various stakeholders...

  • Technical Customer Support Engineer

    vor 2 Wochen

    Kiel, Germany Designa Verkehrsleittechnik Vollzeit 40.000 € - 60.000 € pro Jahr

    Technical Customer Support Engineer (m/w/d)Werde jetzt Teil von DESIGNA als Technical Customer Support Engineer (m/w/d) in unserem Headoffice in Kiel, Deutschland.Das machen wir Hast du dic

  • Technical Customer Support Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit 60.000 € - 80.000 € pro Jahr

    Für den Standort Donauwörth suchen wir:TECHNICAL CUSTOMER SUPPORT ENGINEER (D/M/W) Ihre Aufgaben:Bearbeitung und Aufnahme von technischen Hubschrauberzwischen- und Störfällen, deren Analyse und KlassifizierungMitarbeit bei der Erarbeitung & Umsetzung komplexer technischer Lösungen von flottenweiten Themen in Zusammenarbeit mit diversen Stakeholdern...

  • Technical Support Engineer, Germany

    Vor 5 Tagen

    germany, germany, de XM Cyber Vollzeit

    XM Cyber is a global leader in hybrid cloud security, we bring a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.We’re looking for a...

  • Technical Support Engineer

    Vor 4 Tagen

    Germany, Remote Dataiku Vollzeit

    Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to...

  • Technical Support Specialist

    vor 1 Woche

    Hamburg, Hamburg, Germany Intralot Vollzeit 60.000 € - 90.000 € pro Jahr

    Job description Join Intralot as a Technical Support Specialist(based in Hamburg, Germany)Your Role:As a Technical Support Specialist you will join our support operations team, focusing on clients in the German lottery and sports betting industry. You will provide 1st and 2nd line support across complex and regulated environments, ensuring high-quality...

  • Technical Project Engineer

    vor 4 Wochen

    Bayern, Deutschland Interv_l Group | B Corp™ Vollzeit

    We’re recruiting a Technical Project Engineer for a German Battery Management Systems (BMS) company that has recently secured Series A funding and is rapidly expanding. This is a unique opportunity to be part of a fast-growing, innovative company shaping the future of energy storage and electrification. Role Summary: As a Technical Project Engineer,...

  • Maintenance Program Engineer

    vor 1 Woche

    Donauwörth, Bayern, Germany Guldberg Vollzeit 60.000 € - 120.000 € pro Jahr

    Für den Standort Donauwörth suchen wir:MAINTENANCE PROGRAM ENGINEER (D/M/F) Your tasks:Collaboration in support and service to develop an effective maintenance concept and define logistical baseline information (maintainability, reliability, and testability) to reduce the aircraft's life cycle costsCollaboration with design departments and other logistics...

  • Technical Customer Support

    vor 2 Wochen

    Universitätsstraße Bochum, Nordrhein-Westfalen, Germany KEVOX Vollzeit 40.000 € - 80.000 € pro Jahr

    Code im Rücken. Kunden im Ohr. Zukunft im Blick. Technical Customer Support (m/w/d) für B2B Software / Digitalisierung in Bochum Bei KEVOX erwartet dich kein anonymer Konzern sondern ein engagiertes, herzliches Team aus rund 20 Menschen direkt am Bochumer Hauptbahnhof, die Digitalisierung leben, Verantwortung übernehmen und miteinander auf Augenhöhe...

  • Technical Solutions Engineer

    Vor 2 Tagen

    Remote - Germany, Munich Headquarters Maltego Technologies Vollzeit

    Why we need you Maltego is the leading platform for link analysis and investigative applications, empowering professionals in cybersecurity, law enforcement, and intelligence to uncover critical insights from complex data. Our mission is to equip investigators worldwide with innovative tools to solve their toughest challenges. We are seeking an...