Internship CRM Campaigns

About the DOUGLAS Group

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy "Let it Bloom". The winning business model is underpinned by the Group's omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World's Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange. For further information please visit the DOUGLAS Group Website.

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For our headquarters in Düsseldorf we are looking for you as

TASKS WITH IMPACT

• Create and analyze reports on global CRM campaigns
• Build newsletter and WhatsApp campaigns in our CRM tools for multiple countries
• Support the Global CRM Campaigns Team with international testing approaches, trend research, benchmarking and CRM-related analyses
• Take ownership of your own sub-projects and drive them independently

YOUR SKILLS

• You are enrolled in a degree program such as Business Administration, (International) Marketing, Online Marketing, Media & Communication Management or a comparable field (from the 4th semester onwards)
• Excellent German and English skills, both written and spoken
• Initial experience gained through internships or working student roles
• Strong interest in analytical tasks and a solid understanding of numbers
• An independent and reliable working style
• Confident use of MS Office, especially Excel and PowerPoint

OUR BENEFITS FOR YOU

Exciting tasks with a high level of responsibility and independence – the best preparation for your future career

Continuous exchange with your team and regular feedback for a steep learning curve

Flat hierarchies and a "you" culture – you're a full team member contributing directly to our success

Hybrid work model: balance between mobile work and office collaboration (approx. 8 days/month)

15 days of vacation

Salary: voluntary internship EUR 2,089/month, mandatory internship EUR 800/month*

Cherry on top: employee discounts and additional offers via Corporate Benefits

Canteen and free beverages

As a Young Talent at DOUGLAS, you'll be part of a community of over 80 peers – all working at Europe's No.1 destination for beauty

Regular exchange and dedicated communication channels – connect, support, and empower each other

A dedicated contact person in the company

Young Talents Ambassadors Initiative – the internal voice of our Young Talents

• Please note: internships require a minimum duration of 6 months. You must be enrolled at a university or in your gap year.

DOES THIS APPLY TO YOU?

Then become part of our international company and send your application including your earliest possible starting date and your salary expectations.

As an international employer, we stand for equal opportunities and diversity. Therefore, we welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if you want us to allow more time for the application process.

We can´t wait to meet you

Job Reference: HQ01912