Global Operations Manager

Vor 4 Tagen

Berlin, Berlin, Deutschland Create Your Own Career Vollzeit 60.000 € - 80.000 € pro Jahr

At Riverty, you're not just stepping into a role — you're stepping into the driver's seat of our customer service transformation. You'll lead with vision, connect business ambitions with cutting-edge tech, and bring AI-powered solutions to life. If you thrive on turning strategy into impact, challenging the status quo, and inspiring teams to deliver their best, this is where you'll make it happen.

We are looking for a

Global Operations Manager (m/f/d) for our Client Success Managment Team

(permanent, full-time). Join our team at our location in Berlin, Münster, Verl or Baden-Baden - flexible working conditions are available

What will be your challenge in the role:

  • You delight our most strategic international clients and their customers by delivering excellent service.
  • You increase our efficiency by ensuring globally harmonized operations that continuously meet the agreed service levels.
  • You identify, align and implement best-practice O2C, BNPL and 3DC processes across our global operations.
  • You manage, measure and report on our operational performance and communicate the results to our clients.
  • You act as operational key point of contact for our clients, manage incidents and errors towards them and prevent recurrences.
  • You work with technical teams to understand basic system setups and ensure smooth data exchange between different systems.

What you need to succeed in the role:

  • You have several years of experience in process management, operations and/or client management in an international environment.
  • You possess deep process knowledge and superb analytical skills.
  • You understand how data moves between different systems and how to manage this process.
  • You have experience working in a matrix organization and can navigate complex reporting and communication lines effectively while building strong relationships.
  • You are a great communicator and fluent in German and English, both written and spoken.

#DE18

  • Global Operations Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Riverty Vollzeit 80.000 € - 120.000 € pro Jahr

    Wir suchen einenGlobal Operations Manager (m/w/d) für unser Client Success Management Team(unbefristet, Vollzeit). Werden Sie Teil unseres Teams an einem unserer Standorte in Berlin, Münster, Verl oder Baden-Baden – flexible Arbeitsbedingungen sind möglich.Ihre Herausforderungen in dieser Rolle:Sie begeistern unsere strategisch wichtigsten...

  • Operations Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland DSJ Global Vollzeit 45.000 € - 65.000 € pro Jahr

    Operations Specialist - BerlinLocation:Berlin, Germany (hybrid working)About the CompanyJoin a leading globalCDMO pharmaceutical organizationdedicated to supporting clients in developing and manufacturing life-changing therapies. Our Berlin site is a key hub for operational excellence, and we are looking for a dynamicOperations Specialistto strengthen our...

  • Regional Operation Launch Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland DP World Vollzeit 80.000 € - 120.000 € pro Jahr

    Stellenbeschreibung: Regional Operation Launch ManagerAls Regional Operation Launch Manager verantworten Sie die operative Umsetzung von Launch-Projekten in Übereinstimmung mit der globalen Launch Governance Methodologie von DP World. Sie koordinieren funktionsübergreifende Arbeitspakete, stellen die Qualität der Ergebnisse sicher und fungieren als...

  • Regional Operation Launch Manager

    Vor 4 Tagen

    Berlin, Berlin, Deutschland DP World Vollzeit 80.000 € - 120.000 € pro Jahr

    DescriptionStellenbeschreibung: Regional Operation Launch ManagerAls Regional Operation Launch Manager verantworten Sie die operative Umsetzung von Launch-Projekten in Übereinstimmung mit der globalen Launch Governance Methodologie von DP World. Sie koordinieren funktionsübergreifende Arbeitspakete, stellen die Qualität der Ergebnisse sicher und fungieren...

  • Global Workplace Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Moonfare Vollzeit 50.000 € - 80.000 € pro Jahr

    Join the team rewriting the rules in private markets.Moonfare delivers what few others can: the highly sought-after funds and hidden-gem investments that go beyond what most private banks offer. Every opportunity is subjected to a ruthless vetting process; the bar is unforgivingly high. The result? Institutional-quality portfolios for investors who demand...

  • Praktikum | Global Service Operations

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Voith Vollzeit 52.000 € - 85.000 € pro Jahr

    Über die Voith GroupDie Voith Group ist ein weltweit agierender Technologiekonzern. Mit seinem breiten Portfolio aus Anlagen, Produkten, Serviceleistungen und digitalen Anwendungen setzt Voith Maßstäbe in den Märkten Energie, Papier, Rohstoffe und Transport & Automotive. Gegründet 1867 ist Voith heute mit rund Mitarbeiterinnen und Mitarbeitern, 5,2...

  • Global Order Operations

    Vor 4 Tagen

    Berlin, Berlin, Deutschland Trench Group Vollzeit 90.000 € - 120.000 € pro Jahr

    Stellenanzeige: HR Business Partner (m/f/d) - Trench Germany GmbHHybrid | Full time | Senior (5+ years) Sense The PowerTrench Group is a global leader in high-voltage power transmission components and systems. Headquartered in Berlin with over 100 years of experience, the company leads the portfolio of high-voltage power transmission components and systems....

  • Global Head of Ad Operations

    vor 12 Stunden

    Berlin, Berlin, Deutschland wolt Vollzeit 110.000 € - 130.000 € pro Jahr

    About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on...

  • Global Renewal Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland pplwise Vollzeit 60.000 € - 120.000 € pro Jahr

    For our Customer a Financial SaaS TECH CompanyAt pplwise, we are searching for our client IDnow for aGlobal Renewal Manager (f/m/d).IDnow believes that innovation means developing solutions today for the challenges of tomorrow. Since its founding, IDnow has pursued the vision of making the connected world a safer place. With its identity verification SaaS...

  • Revenue Operations Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Lightspeed Commerce Vollzeit 60.000 € - 80.000 € pro Jahr

    Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe're looking for a Revenue Operations Manager to join our EMEA Revenue Operations team on a temporary basis. You will be responsible for owning revenue operations initiatives in our EMEA region with support...