Working Student

Vor 5 Tagen


Köln, Nordrhein-Westfalen, Deutschland TKG | KDE | KEU Vollzeit 35.000 € - 45.000 € pro Jahr
Your Tasks:
  • 2nd level support for technical inquiries regarding hardware and software
  • Collaboration in the analysis and resolution of malfunctions as ticket support
  • Assistance in the provision and administration of client systems and applications
  • Support for M365, Windows, Citrix, and VDI systems in daily operations
  • Collaboration in user and authorization management, including onboarding support
  • Support in the management of specialist applications
  • Assistance in the creation and maintenance of IT documentation and guidelines
  • Assistance with repair and replacement processes as well as routine tasks in infrastructure maintenance
  • Forwarding complex technical problems to third-level teams and providing customer service support for internal specialist departments
Your Profile:
  • Currently studying computer science, business informatics, or a comparable field of study
  • Initial practical experience in IT support is an advantage
  • Basic knowledge of Windows 10/11, M365, Citrix/ZENworks, or Nutanix VDI is desirable
  • Willingness to learn new tools and technologies
  • Interest in IT processes, monitoring, and troubleshooting
  • Analytical thinking and structured approach to work
  • Ability to work in a team, strong communication skills, and reliability
  • High willingness to learn and initiative
  • Fluent written and spoken German and English 



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