Customer Support Manager

Customer Support Manager bei vc trade GmbH

Anforderungen
Wohnsitz:
Nur für Bewerber aus Deutschland
Sprache:
Deutsch - Muttersprachliches Niveau

• Persönlichkeit, die unsere Digitalisierungsvision teilt
• Service- und kundenorientiertes Denken und Handeln
• Organisationstalent, hoher Qualitätsanspruch, Eigeninitiative, Teamgeist, hohes Engagement und Verantwortungsbewusstsein
• Erfahrung in der Finanzbranche / Banking / Sales / Customer Support von Vorteil
• Gute MS-Office Anwender Kenntnisse
• Kommunikationsstark in Deutsch und Englisch

Dir fehlt einer der Skills oder du würdest dich gerne darin weiterentwickeln? Kein Problem, bei uns hat jeder ein flexibles Bildungsbudget und 5 freie Tage pro Jahr für die persönliche Weiterbildung.

Tätigkeiten

• Du bist unsere First Line of Defense und der Hauptansprechpartner für unsere Kunden bei allen Fragen rund um vc trade
• Koordination von Kundenfeedback
• Erstellung und Aktualisierung von Marketingmaterialien
• Unterstützung unserer Vertriebs- und Projektteams
• Entwicklungspotential: Aufbau unseres First-Level Supports und Leitung des Support Teams

Team

• Hoch motiviertes und internationales Team mit insgesamt 40 Mitarbeitern
• Du arbeitest eng mit unserem Senior Business Team und den Foundern zusammen
• Flache Hierarchien - du bist eigenverantwortlich für deinen Bereich zuständig und berichtest nur an die C-Ebene
• Familiäre Atmosphäre, tolles Büro in guter Frankfurter Lage und Teamevents sind für uns selbstverständlich

Über das Unternehmen
vc trade - the central platform for private debt
Our mission is to revolutionize the debt capital market, and we have successfully established ourselves as the market leader in recent years. As we continue to expand our product offerings, particularly in the agency sector, we are now embarking on an international expansion. This is where you come in We are actively seeking individualsto join our team and be part of our exciting journey.

VC Trade is a young company founded by partners with extensive experience in the digitalization of capital market.

The vision of transparent and cost-effective financing in the corporate market becomes a reality with the vc trade platform. Our team possesses proven expertise in all relevant areas, including banking, process design and management, IT development and security, as well as legal and compliance. We are continuously growing and always on the lookout for enthusiastic talents with an entrepreneurial spirit.

With the vc trade platform, we have built a digital marketplace for corporate financing. Since entering the market in March 2018, vc trade has already placed over 40% of the issued Schuldscheindarlehen (promissory note loans), and in 2022, it reached over 60%. Overall, we have facilitated a total volume of over €39 billion across 250 transactions. We work closely with all market participants, often through cooperation agreements, including banks as arrangers and lenders, corporates as borrowers, and institutional investors.

Until 2022, the company was completely self-financed. Since May 2022, a consortium of banks has invested in vc trade, while still maintaining full flexibility.

What we are particularly proud of is the diverse and multicultural nature of our team. Our nearly 40 colleagues represent 14 different nationalities. Consequently, it is natural for us to embrace remote work from anywhere in the world.

Take a look at our press releases: or follow our LinkedIn feed: , which is also worth exploring

Klicke auf "Bewerben" für Details zu den Benefits, dem Team und dem Bewerbungsprozess.