People Ops Partner

IDnow is a
leader in digital identity and fraud prevention in Europe
with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with
AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention
. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has
offices in Germany, United Kingdom, Romania and France
, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its
portfolio of international clients spans a wide range of end markets
including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Munich, Germany.
We are looking for a motivated and experienced People Operations Partner to join our team in Munich. In this role, you will take care of all employee concerns while ensuring a seamless process in all People Operations processes. You will play a key role in HR operations, employee relations, and process improvement, helping to foster a positive and productive workplace culture.

Key Responsibilities

• Main contact for employee relations: Independently manage employment questions and consult employees within local labour law (e.g. with Payroll or Parental Leave).
• People Administration: Own all local People Operation processes from Onboarding to Offboarding. Proactively address issues and pushing improvements. Ensure alignment to IDnow's security policies and providing information to auditors.
• People Data Management: Maintain accurate and organized employee records and ensure data quality in all necessary forms. Proactively work with data reports and support strategic focus areas through data analysis.
• Payroll: Ensure correct payroll in all locations in close collaboration with payroll providers (external and internal). Manage and work closely with Payroll experts to solve complex questions for all IDnow locations.
• People Projects & Initiatives: Support different People projects and drive local People Administration projects with internal and external stakeholders.
• Stakeholder Management: Work closely with our People & Organization Partners to support people managers on operational team questions and pushing for highly motivated teams.

Preferred Experience

• At least 5 years of experience working in a fast-paced environment knowing your way around confidential and sensitive matters.
• People first mentality - strong people and communication skills in German and English, experience and interest in an international working environment.
• Knowing your regulations - General understanding of German labour law and experience in handling the governmental or regulatory bureaucracy in a detailed manner.
• Problem-solver at heart – independently researching solutions and sharing insights within the team to push for ongoing improvement.
• Pushing for improvements - Process- and detail-oriented with proven experience working with documents as well as optimizing processes to create better experiences for users.
• Prioritization is key - Independent and proactive way of working while being able to organize yourself effectively.

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.