Desktop Support
vor 2 Wochen
Job Overview:
We are seeking a skilled and proactive
Desktop Support Specialist
to join our team in
Berlin
. The ideal candidate will provide hands-on technical support to end users, ensuring smooth operation of IT systems, hardware, and software within the organization.
Key Responsibilities:
- Provide
onsite desktop support
for end users, including hardware, software, and peripheral devices. - Troubleshoot
and resolve issues related to Windows, macOS, and Linux systems. - Manage
user accounts, access rights, and system configurations
. - Assist with
system installations, upgrades, and software deployment
. - Maintain
incident logs
, document resolutions, and ensure timely ticket closure. - Collaborate with IT and infrastructure teams for issue escalation and root cause analysis.
- Ensure all support requests meet company
SLA and compliance standards
. - Communicate effectively with users in
German (A2–B1)
and
English
.
-
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