Operations Lead

Vor 6 Tagen

Berlin, Berlin, Deutschland LevelUp English Vollzeit 40.000 € - 60.000 € pro Jahr

LevelUp English delivers English project weeks, class trips, camps and adult retreats across the DACH region. Our mission: to create powerful offline learning experiences built on communication, creativity, community and language.

We're a growing education startup entering a new phase of scale. In 2026 we will deliver 120+ projects, expand into new product lines and grow our team. To support this next chapter, we are hiring a part-time Operations Lead / Chief of Staff - someone who will become part of the operational backbone of LevelUp.

Tasks

This is a high-trust, high-impact position working directly with the CEO and all department leads.

You will:

  • Coordinate day-to-day operations across all departments
  • Support Schools & Academics (departments) with trainer scheduling, prep, and organisation
  • Coordinate with Camps and Adult Education teams to ensure smooth operations and logistics.
  • Build, maintain, and improve internal systems, processes, and automations
  • Ensure clean communication flow across teams and projects
  • Take ownership of problem-solving and quality control
  • Assist the CEO with implementing strategic initiatives
  • Prepare internal documents, plans, communication, and operational materials
  • Remove operational pressure from CEO so they can focus on growth
Requirements

You are part strategist, part project manager, part solution-finder.

You:

  • Have experience in operations, project coordination, education ops, hospitality ops, or similar
  • Are extremely organised and detail-oriented
  • Thrive in environments with many moving parts
  • Communicate clearly, calmly, and kindly
  • Think in systems - not isolated tasks
  • Can move fluidly between high-level thinking and hands-on execution
  • Love supporting teams and helping others succeed
  • Are energised by joining a small team with big ambitions
Benefits
  • Meaningful work shaping learning for thousands of young people
  • A key leadership role with real ownership
  • High flexibility & autonomy in your schedule and work style
  • Huge growth potential — this role can evolve into Head of Operations or COO (2027–2028)
  • Close collaboration with the founder, with lots of trust and room to contribute your ideas
  • Warm, mission-driven team culture

This is an operations and leadership position for someone who loves structure, clarity, people and creating systems that scale.

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