Climate Associate

vor 2 Wochen

Munich, Bayern, Deutschland Emidat Vollzeit 40.000 € - 60.000 € pro Jahr

--- What you will work on ---

Your mission

Support Emidat's growth by rotating through three commercial functions (customer success, account executive, sales development). Get a full picture of customer-facing teams in startups and leverage the insights.

As our
Climate Associate
(all genders), you will rotate through three roles:

  • 3 months: Support our
    customer success team
    with onboardings, LCA handovers, process building and upsells
  • 3 months: Support our
    account executive team
    with demos, contracts and closing
  • 3 months: Be a self-reliant
    business development representative
    , Emidat's first face to the customer, go to conferences, build partnerships, call people, send emails

Afterwards: We will together work through which role fits you best. This can either be one of the roles you already worked in with the potential to later lead a team since you got a full picture of the commercial function, or a "special project" role like exploring a new persona / problem within our ICP together with product.

This role is perfect if you want to explore hands-on startup work without immediately committing to one role, and if you are passionate about connecting with people to understand and solve their challenges. Your work will directly shape how Emidat attracts and engages customers, making you a key contributor to our success. You will be supported by mentors such as Mathias, who built the revenue engine at the German unicorn Forto.

We seek a highly proactive, structured and results-driven individual passionate about building relationships and driving customer impact. The ideal candidate should thrive in fast-paced environments, demonstrating excellent communication and customer engagement skills.

--- Your first 3 months at Emidat (sample) ---

Any Emidavinci starts with a detailed 3-month OKR sheet, which helps to build clarity and accountability from day 1. This is only a high-level overview how this can look like as a Sales Development Executive, but you will find many of the points on your 3-month list in your first week again.

Deeply understand our customer and market

  • Customer Mastery: Call customers, attend conferences and deeply understand our target customers.
  • Discovery Calls: Conduct your first discovery calls and schedule at least 20 demos
  • Demo Shadowing: Shadow at least 10 demos to learn how we close deals.

Improve our customer success process

  • Tool Understanding: Learn what tools we use in sales and customer success
  • Continuous Improvement: Identify and implement at least three improvements to workflows based on performance data

Plan and conduct your own outbound campaigns

  • Campaign Ownership: Design your own outbound campaign (incl. list, workflows and sequences). Plan and own 3 campaigns in total
  • RevOps: Analyze and improve email open/reply rates (target: 25%+ open rate, 5%+ reply rate)
  • Outbound prospecting: Execute on the campaigns (e.g. follow-up with calls, send emails/LinkedIn requests)

Own your first customer accounts

  • Onboarding: Conduct at least 3 onboardings and support customers with their questions
  • Product Feedback: Prepare product feedback based on customer interactions to continuously improve
  • LCA Handover: Prepare LCA handover to implement new customer requirements

Support and help scale the CS team

  • Onboarding Improvement: Streamline onboarding for future Climate Associates by commenting on and improving our onboarding material.
  • (Potentially) Start leading: Start leading interns and working students to potentially grow into a team leadership role in the future.

--- How we support you ---

You will work with

  • Isabel (Teamlead Account Executive)
  • Janos (Teamlead Sales Development)
  • Linus (Customer Success Manager)
  • Khadija (LCA Lead)
  • Bene (LCA Expert)
  • Jeremy (Go-To-Market Executive France)
  • Lisa (Co-founder and CEO)

Your team lead will be

  • Teamlead of your first team (likely AE or CS)

Your mentors will be

  • Sales: Christoph Deckert (built up GTM at Personio)
  • GTM / Sales: Julius Köhler (Co-Founder, Sennder; Emidat Board)
  • Sales: Lisa Gradow (Co-Founder & CEO at Fides, Sequoia Arc '22, prev. Co-Founder and CPO at Usercentrics)
  • Marketing: Joe Cross (prev. Global Head of Marketing & Comms at TransferWise)

--- What you bring along ---

Based on what you know about the role you know best if you could thrive in this job. You don't need to be an expert but you do need to be eager to learn.

These are some qualities that would help:

  • Analytical Skills:
    Ability to analyze campaign performance and identify areas for improvement.
  • Proactive Attitude:
    Comfortable taking ownership of projects and driving them to success.
  • Strong Communication Skills
    : Effective communication skills, both verbal and written, to communicate with customers and collaborate with team members.
  • Organisational Skills
    : Ability to manage tasks and responsibilities effectively.
  • Educational Background
    : Bachelor's degree or equivalent experience.

Admin:

  • Time commitment:
    full-time
  • Start date:
    as soon as possible
  • Location:
    Munich

--- What you can expect from us ---

Access to our top-notch founder, investor and advisor network to benefit your development

Ownership and professional growth opportunities through customer interaction

25 days of vacation days per year

Fun team events, retreats and regular feedback

A beautiful office in the heart of Munich

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