Strategic/Lead Enterprise Account Executive

As a Strategic/Lead Enterprise Account Executive - Public/Health, you will play a crucial role in driving successful revenue growth by securing new business in the public / public health insurance sector. You'll have the unique opportunity to bring Parloa's cutting-edge agentic AI solutions to some of Germany's biggest public entities, helping them transform and automate their contact and call centers. By empowering clients to deliver faster, more human-like customer interactions at scale, you will be at the forefront of reshaping how businesses and authorities engage with their customers.

• Be responsible for attaining new logos by working on tenders and negotiating complex deals with head of authorities, departments heads, VP and C-level executives.
• Work together closely with other colleagues from Sales, Solution Engineering, Business Development, Customer Engagement, Value Consulting, and other teams to analyze and improve existing processes.
• Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their day-to-day business, challenges and needs.
• Deliver presentations to and lead workshops for customers, digital and on-site.
• Develop and execute a comprehensive sales strategy to attain new logos in the public sector within Germany.
  
  

• 8+ years of experience in Technology/SaaS Sales in a closing role, consistently meeting or exceeding targets, including 2+ years selling to the public sector.
• In-depth understanding of industry trends, legal requirements and regulations within the public sector, with the ability to articulate narratives of digital transformation.
• The ability to find customer needs and recognize sales opportunities.
• Great negotiation and presentation skills.
• Native/bilingual German (spoken and written) and great English skills.
• Technical affinity and interest in the Agentic AI industry.
• Optional: Experience selling in the CCaaS, AI or Customer Experience industries.
  
  

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career in a dynamic unicorn, constantly named as one of the most promising AI companies, globally.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, daily sponsored office lunches.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team and company events, game nights, and other social activities.
• Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, daily lunches, fresh fruits, cereals, snacks, and drinks.
• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  
  

Recruiter video call → Hiring Manager interview → Challenge Task + Presentation → Bar Raiser Interview

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.