Acquirer Implementation Manager – Remote-First

Be part of a movement to change the way Europe pays

In today's digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change all that, forever.

With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 14 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good.

What's in it for you

You'll play a key role in driving the successful implementation of EPI across the market. Acting as the bridge between the acquirers and the EPI organization, you'll design a tailored implementation plan and ensure seamless coordination among all stakeholders till the go live.

Through regular engagement with individual members and the broader ecosystem, you'll foster collaboration, share best practices, and build momentum. You'll be the go-to person for aligning efforts, solving challenges, and maintaining a 360° view of progress, making you the internal champion for EPI members and a vital contributor to bringing the vision to life.

About the team

You will report directly to Gerry, our Chief Market Roll Out, who has more than 20 years of experience in the payments sector, and will be part of a team of experienced implementation managers. In the daily interactions you will have contacts with members of EPI's product, scheme, engineering, marketing and operations teams.

Your impact

1. Onboarding of new members

• Support new members with their onboarding
• Co-design their EPI implementation plan
• Set up an appropriate project governance

2. Oversee the end-to-end delivery of the plan

• Act as the central liaison between the EPI member and the EPI organization
• Ensure timely deployment by guiding the member's project manager
• Manage all dimensions of the implementation: tech, legal, branding, marketing, product, and other relevant areas
• Facilitate sessions to resolve product, rules, and technical challenges
• Lead and prepare the steerco's together with the member's project manager

3. Monitor and Report on Implementation Progress

• Track and report key performance indicators (KPIs)
• Identify risks and develop mitigation strategies
• Provide clear and actionable reporting to stakeholders

4. Contribute to the further fine-tuning of the EPI implementation approach

• Together with your fellow implementation managers, continuously refine the roll-out and onboarding process, focusing on standardization, industrialization, and sharing experiences

To succeed, you should meet at least 70% of these requirements

• +10 years of experience in the payments industry, ideally with exposure to banking, acquiring, or payment scheme environments
• Strong technical and business understanding of local payment ecosystems
• Proven experience in leading IT development projects within the payments sector
• Deep knowledge of SCT Inst, cards, POS, and/or e-/m-commerce solutions
• Solid background in project management, with excellent organizational and coordination skills
• A proactive mindset and strong interpersonal skills to drive collaboration and problem-solving
• Ability to deliver high-quality work and track progress through KPIs
• Fluent in English (CEFR C1 or C2); French, German, Dutch, or other European languages are a plus
• Comfortable working remotely in a pan-European, multicultural environment

If this looks like you, the recruitment steps are:

1. A first call with one of our recruiters
2. An interview with one of our Implementation Managers focused on the mission and your expertise
3. A final interview with our Chief of Market Roll Out
4. Hopefully, an offer you can't refuse

Turn back if …

• You expect to manage a team immediately
• You thrive only in fully processed and guided environments
• You're expecting to change everything upon your arrival with no consideration for your colleagues work or the regulatory constraints

Otherwise apply

Our commitment to equal employment opportunities

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.