Business Unit Lead – Loyalty Program

Vor 6 Tagen

Berlin, Berlin, Deutschland Ruby Berlin HR Consulting Vollzeit
About the Role

As the Business Unit Lead (f/m/d), you own the strategic, operational, and financial success of AHEAD's fast‑growing loyalty platform for workshops in the automotive aftermarket. You ensure that marketing, product, sales, and technology operate as a well‑aligned unit to drive customer value and maintain our ambitious growth trajectory.

Your mission: Shape Europe's leading loyalty program, driving a long-term vision to welcome an extensive network of workshops onto our platform.

ResponsibilitiesBusiness & P&L Ownership

  • Full responsibility for the BU P&L: revenue, costs, marketing budget, profitability

  • Defining, monitoring, and achieving KPIs & OKRs (e.g., user growth, engagement, redemption, partner revenue)

  • Full ownership of business planning, strategy and forecasting with global stakeholders within complex environments

Strategy & Roadmap

  • Create, scale and own a global loyalty program and its structure and business model

  • Prioritize initiatives, allocate resources, and make final BU decisions

  • Lead annual roadmap creation (product, marketing, integrations, rewards)

Operational Leadership

  • Run BU ceremonies (Jour Fixe, KPI reviews, sprint reviews)

  • Ensure smooth collaboration across Marketing, Product, Data/Tech, Sales, and external agencies

  • Oversee operational processes and execution for marketing campaigns, partner operations, marketplace & reward systems

Partner & Stakeholder Management

  • Manage external partners, vendors, and service providers (especially loyalty program operators)

  • Ensure transparent communication with managing directors and key internal stakeholders

Market & Product Development

  • Monitor automotive aftermarket trends

  • Identify new loyalty mechanics, reward structures, or partnership opportunities

  • Lead future loyalty program redesign/development (planned for next year)


RequirementsMust‑have

  • 5–6+ years in business leadership, strategy, consulting, loyalty, or marketplace operations

  • Strong experience managing P&L, budgets, and financial performance

  • Experience with loyalty programs (automotive aftermarket = strong plus)

  • Experience working with cross‑functional teams and external vendors

  • Strong analytical mindset; KPI/OKR ownership

  • Excellent stakeholder communication skills

  • German C1, English fluent

  • Based in Berlin/Hamburg or willing to be hybrid

Nice‑to‑have

  • Automotive aftermarket expertise

  • Experience scaling B2B platforms

  • Experience in management consulting

  • Business Unit Lead – Loyalty Program

    vor 2 Wochen

    Berlin, Berlin, Deutschland Ruby Berlin HR Consulting Vollzeit 90.000 € - 150.000 € pro Jahr

    About the RoleAs the Business Unit Lead, you own the strategic, operational, and financial success of AHEAD's fast‑growing loyalty platform for workshops in the automotive aftermarket. You ensure that marketing, product, sales, and technology operate as a well‑aligned unit to drive customer value and maintain our ambitious growth trajectory.Your mission:...

  • Head of Customer Loyalty

    vor 11 Stunden

    Berlin, Berlin, Deutschland Domes Resorts & Reserves Vollzeit

    Domes Resorts is a leading luxury hospitality group based in Greece with a strong and expanding presence across Europe and strong partnerships with the international brands of Marriott Internationaland Hilton Worldwide.We are seeking an experienced and driven Head of Customer Loyalty & Partnerships to join our team.In this role, you will design and lead...

  • Business Unit Leader Water Optimization

    vor 2 Wochen

    Berlin, Berlin, Deutschland Arcadis Vollzeit 90.000 € - 120.000 € pro Jahr

    DescriptionStellenbezeichnung: Business Unit leader Water Optimization (w/m/d) – BUL2 Referenznummer: 35375Standorte: vorzugsweise Berlin, Köln, Karlsruhe, Darmstadt oder Dresden oder jeder weitere Standort in DeutschlandArcadis ist das führende globale Planungs- und Beratungsunternehmen für die natürliche und vom Menschen gestaltete Umwelt. Wir sind...

  • Business Unit Director Sales

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Boston Scientific Vollzeit

    Additional Locations: Germany-Düsseldorf; France-Île-de-France; Italy-Milan; Spain-Madrid; United Kingdom-Hemel HempsteadDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees,...

  • Sr. Director, European Business Unit HPE

    Vor 6 Tagen

    Berlin, Berlin, Deutschland TD SYNNEX Vollzeit

    At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what's possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce.We are seeking an exceptional talent to join us and lead...

  • Manager Loyalty

    vor 2 Wochen

    Berlin, Berlin, Deutschland DKV Mobility Services Vollzeit 54.000 € - 90.000 € pro Jahr

    Manager Loyalty (gn) Vollzeit/Teilzeit Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the...

  • Business Resilience Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Vodafone Vollzeit 50.000 € - 80.000 € pro Jahr

    Business Resilience Manager (m,f,d) ID: 268423Location: DüsseldorfThe incumbent is a critical member of VOIS Corporate Security function reporting to the VOIS Global BCM Lead, accountable for ensuring in creating and driving the following key agenda primarily for VOIS Western Europe centre (Germany, UK, Ireland and Spain)-    Implement and Lead the...

  • Lead Business Development

    vor 13 Stunden

    Berlin, Berlin, Deutschland MILES Mobility Vollzeit

    Join the rideWe're seeking a hands-on, execution-oriented Lead Business Development to take full ownership of strategic partner growth at MILES, from identifying and qualifying new opportunities, through negotiating deals, launching pilots and scaling them into sustainable, commercially successful operations. A core portfolio of partnership streams...

  • Lead Business Development

    vor 8 Stunden

    Berlin, Berlin, Deutschland MILES Mobility Vollzeit

    Join the rideWe're seeking a hands-on, execution-oriented Lead Business Development to take full ownership of strategic partner growth at MILES, from identifying and qualifying new opportunities, through negotiating deals, launching pilots and scaling them into sustainable, commercially successful operations.A core portfolio of partnership streams...

  • Global Surgical Sales Excellence Senior Program Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Medtronic Vollzeit 80.000 € - 120.000 € pro Jahr

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeMedtronic's Surgical Operating Unit is a newly established, dynamic unit combining the expertise and...