Team Assistant

Company Description

Are you highly organized and passionate about ensuring smooth processes so your team can focus on the next big challenge? Do you want to take a behind-the-scenes look at the success of market-leading retailers and brands – and actively contribute to accelerating their growth on the ABOUT YOU platform? Then you're the perfect fit for our Partner Business team

As a Team Assistant in Account Management (m/f/d), you are the organizational backbone of our team and help lay the foundation for our success. While our Account Managers focus on building new partner relationships and driving strategic projects, you ensure they have the support they need to thrive. You guarantee smooth processes, act as the first point of contact for partner inquiries, and make sure that important information reaches the right place at the right time.

Your mission: Strengthen the team, optimize processes, and serve as a central anchor to build the foundation for our shared growth – helping to take our partner model to the next level.

Does this sound like your dream job? Then we look forward to receiving your application

Responsibilities

• Central point of contact: You're the first touchpoint for our partners, handling inquiries professionally via email and our service desk while ensuring fast and helpful solutions.
• Performance reporting & analysis support: You're responsible for preparing regular reports on business and assortment performance. By compiling relevant KPIs, you provide the data foundation that enables our Account Managers to make strategic decisions.
• Administrative excellence: You actively support the team with various administrative and organizational tasks, such as preparing contracts or conducting market research.
• Cross-functional collaboration: Working closely with Account Managers and other teams (e.g., Logistics, Tech, Legal), you ensure a smooth flow of information and help drive internal processes forward.
• Reporting support: You assist in the preparation of reports and analyses to help the team maintain a clear overview of all relevant metrics.

Requirements

• Successfully completed commercial training or a comparable qualification.
• Initial work experience in an administrative, supportive, or coordinating role – ideally in a dynamic environment such as e-commerce or an online marketplace.
• Confident use of MS Office, especially Excel, is a given for you.
• You're able to stay on top of things even with a wide range of tasks and work in a highly structured and reliable manner.
• You bring a strong hands-on mentality, initiative, and resilience.
• You're a true team player with strong communication skills and a passion for proactively supporting your colleagues.
• Since you'll be part of an international team, fluent English skills are essential. German would be nice to have.

Benefits

• Grow together with one of the fastest growing eCommerce companies in Europe
• Flexible working times
• 40% discount on our online shop
• Fresh fruits + drinks everywhere
• Language courses (German & English)
• Free sports courses & E-Gym Wellpass membership
• Modern office in the city center of Hamburg
• International working environment and English as company language
• Agile work environment and cross-functional teams
• Dog-friendly office
• Professional training

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

Because of our strong growth, new challenges and possibilities arise all along to further develop oneself and the company. Our team consists of people from different areas of expertise – fashion, marketing, business and tech – we are driven and united by our passion. We motivate and support each other, we share our know-how and we are open towards different opinions and new ideas.

We are looking forward to receiving your application – preferably via our online application portal Thus, we can ensure a faster process and for you it is very easy to upload your application documents.