Quality & Safety Specialist
vor 2 Wochen
Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by local offices across the globe, from New York to Bangkok.
Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out getyourguide.careers to learn more.
Team missionWe are looking for an enthusiastic Senior Quality & Safety Specialist to be part of our growing B2B environment, which delivers an outstanding experience to our suppliers. The mission of the team is to ensure we can safeguard the quality of the activities offered by our providers, ensure customer safety, and promote trust in GetYourGuide. We assist and educate Suppliers toward our GetYourGuide standards in order to provide unforgettable experiences to our customers.
Your mission- Manage Trust and Safety cases, resolving where possible and helping to educate our suppliers on our standards.
- Monitor and provide corrective action for Supplier business misconduct
- Assist and Educate Suppliers and work with stakeholders to improve the activities provided by Suppliers
- Work with internal stakeholders in Sales, Tech, Connectivity, Legal, and Finance on day-to-day operations as well as on process improvements and projects
- Analyze data for operations, challenges and supply issues, draw conclusions, and define targets, improvements, and projects based on that as key part of the role
- Handle other tasks such as monitoring defects and answering partner emails and questions
- 1-3 years of prior work experience, preferably in an e-commerce environment
- 1 year quality/trust and safety experience or relevant fields
- You thrive in a dynamic environment and process-led atmosphere and are able to adapt to evolving business needs
- You are personable, approachable, and collaborative
- You are a talented communicator (both written and verbal)
- You enjoy data analysis and are comfortable with Jira, excel, and Looker
- You are a self-starter and enjoy solving problems and improving processes
- You understand why customer-centricity is core to our business needs and are able to apply this while communicating with our Business Partners
- You understand the value of effective time management and prioritization in day to day tasks
- You are fluent in written and spoken English.
- Any additional European language
- Travel, Tour & Activity industry experience
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 40 days per year
- Flexible working arrangements to support work-life balance
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more…
How to applySubmit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out 'how we hire' and 'life at GetYourGuide'. If you have any further questions, please don't hesitate to get in touch at
We're an equal opportunities employerOur commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
LI-Hybrid-
Quality & Safety Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland GetYourGuide Vollzeit 60.000 € - 90.000 € pro JahrChange the way the world travelsBe part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by local offices across the globe, from New York to Bangkok. Ready to join a diverse...
-
Specialist Quality
Vor 5 Tagen
Berlin, Berlin, Deutschland Coloplast Vollzeit 45.000 € - 65.000 € pro JahrColoplast Distribution GmbH acts as the umbrella organization for the European logistics of Coloplast A/S, a Danish manufacturer of medical products with over 12,000 employees worldwide. Coloplast develops and distributes products for ostomy, continence and wound care, skin care and urology. In addition, Coloplast offers homecare services in Germany. We...
-
Senior Quality Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland Zalando Vollzeit 60.000 € - 90.000 € pro Jahr*THE ROLE & THE TEAM*The Zalando platform enables partners (brands, retailers, distributors) to sell fashion articles directly to the Zalando customers. The Test Order Quality team is under the umbrella of the Platform Order Experience team whose purpose is to drive customer experience of the post-purchase journey for the platform business. The Test Order...
-
Senior Quality Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland Zalando Vollzeit 42.000 € - 55.000 € pro JahrTHE ROLE & THE TEAMThe Zalando platform enables partners (brands, retailers, distributors) to sell fashion articles directly to the Zalando customers. The Test Order Quality team is under the umbrella of the Platform Order Experience team whose purpose is to drive customer experience of the post-purchase journey for the platform business. The Test Order...
-
Junior Safety Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland Tagueri AG Vollzeit 45.000 € - 70.000 € pro JahrWarum zu unsEmpower People. Create Success. Bei Tagueri stehen die Mitarbeitenden und das Miteinander im Fokus. Wir brennen für unsere Themen, bringen uns proaktiv ein und geben fachlich und persönlich tagtäglich unser Bestes. Gemeinsam feiern wir unsere kleinen und großen Erfolge, freuen uns aufrichtig für- und miteinander und unterstützen uns...
-
Quality and Regulatory Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland FormlyAI Vollzeit 60.000 € - 100.000 € pro JahrCompany DescriptionFormlyAI is changing the way the world achieves medical device compliance. Our team delivers quality and regulatory services to clients leveraging our expert team and intelligent, trusted AI solutions to ensure our clients get their life-saving technology to market and through regulatory certification faster than ever before. We are on the...
-
Quality Assurance R&D Specialist
vor 1 Tag
Berlin, Berlin, Deutschland Coloplast Vollzeit 66.000 € - 78.000 € pro JahrDie Tracoe Medical GmbH mit Hauptsitz und Produktionsstätte in Nieder-Olm (Rheinland-Pfalz) gehört zu den führenden Entwicklern und Herstellern von Medizinprodukten und Hilfsmitteln für Patienten mit Luftröhrenschnitt. Der Schwerpunkt des Premiumproduktportfolios liegt auf...
-
Expert Health
Vor 6 Tagen
Berlin, Berlin, Deutschland Vaillant Group Vollzeit 40.000 € - 80.000 € pro JahrCompany: Vaillant GmbH Location: Remscheid-DEU Country: Germany (DE) Brand: Vaillant GroupWhat we achieve together Shape a Secure Future with UsAt the Vaillant Group, we ensure that the safety and health of our employees are always a top priority – for safe working every day. As part of a phased retirement arrangement within our German...
-
Data Management Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Nirvs AI Vollzeit 40.000 € - 60.000 € pro JahrCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Data Management Specialist located in Berlin, Germany. The Data Management Specialist will be responsible for managing and maintaining data governance frameworks, ensuring data quality, and overseeing master data management. Day-to-day tasks include...
-
Data Processing Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland Onion Group Vollzeit 45.000 € - 65.000 € pro JahrRole DescriptionThe Data Processing Specialist is responsible for managing, processing, and analyzing large volumes of data to ensure accuracy, consistency, and accessibility for decision-making and operational purposes. This role involves collaborating with multiple teams to support data-driven initiatives, maintain data integrity, and streamline workflows....
