Fleet Specialist Ii

vor 1 Woche

Duesseldorf, Deutschland Uber Vollzeit

**About Uber**

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

**About the Role**

The EMEA mobility business is building a Fleet Support team with the main objective to help Fleets grow and boost their efficiencies on the platform.

We are looking for self-motivated, autonomous and well-organized Fleet Specialist II to join the team to support Operations with the focus on growth and expansions in the operated markets.

**What you’ll do**
- Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools and offer personalized recommendations, aiming for business optimization and Fleets growth
- Solve fleet partner requests and escalations in a timely manner and follow up on recommendations being implemented
- Support in creating processes in order to optimize acquiring and engagement of our partners.
- Expand our fleet partner relationships in your area and acquire new cooperation partners
- Collaborate with different teams and key stakeholders in Uber (Operations, Customer Support etc)

**What you’ll Need**:

- English language - Fluent; Local language German - Fluent
- Previous experience in sales, B2B or key account management required (ideally) or customer facing role experience
- Strong communication skills with an ability to adapt the approach for internal versus external stakeholders
- Solid analytical skills and attention to detail
- Operational excellence: able to work efficiently, and prioritize without losing the importance of tasks
- Be organized, determined, and possess a critical thinking ability
- Excellent interpersonal skills and ability to establish trust with internal/external stakeholders (Fleet Partners, Ops and CommOps)

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