Digital Communication Officer

Love theatre, work internationally and are a passionate communicator?

Then join us - we are hiring

**Digital Communication Officer**

**Who we are**:
Founded in 1988 by three theatres in France, Germany and Belgium, the European Theatre Convention
(ETC) has become Europe’s largest network for public theatres with 57 members from 31 countries. As a recognised strategic partner of the European Commission, ETC provides an international programme for
European theatres, that consists of artistic international collaboration, professional training and advocacy activities. We promote European theatre as a vital platform for dialogue, democracy and interaction that responds to, reflects and engages with today’s diverse audiences and changing societies. With our work we pioneer European theatre that is sustainable, diverse and digital, increasing access to theatres in a post-covid world.
Creative engagement with our community and artistic development are as important to us as our international work we share, co-create, produce and present on our member theatres’ stages, and the people, who are at the heart of everything we do. And whilst we are incredibly serious about what we do, we provide a relatively informal, warm and friendly environment.
As part of a dynamic and small team, the Digital Communication Officer is key to further developing and implementing ETC’s communication strategy and its specific projects communication campaigns
- with the goal to promote and increase visibility of the organisation’s activities internationally, in particular ETC’s current large scale European projects on sustainability and digitisation. The Digital
Communication Officer is responsible for the various elements of the job description listed below.
The duties outlined are not exhaustive and we might need you to undertake other reasonable duties and responsibilities within the organisation.

**Who are we looking for**:

- We’re seeking people who share our values and embrace our ambitions with the goal to create relevant theatre for today
- We want people who are energised to engage and develop our vision
- We need creative thinkers with the know-how to design and deliver multi-channel, stand out, on-brand communication and marketing campaigns
- You will be highly driven to produce dynamic communication and marketing content, plan and organise complex projects, monitor and adjust advertising and organic campaigns, and evaluate the effectiveness of everything we do.

**Responsibilities**:

- Setting up, contributing to and optimizing digital communication and social media campaigns, in order to deliver the ETC communication strategy, as directed by the Communication Manager and Executive Director, working closely with ETC’s team and external partners and providers
- Playing an active part in the design and delivery of communication campaigns related to ETC’s specific artistic, professional and advocacy activities and projects
- Implementing large scale changes and ongoing maintenance and updates to our website(s) and ensuring user experience is optimized, working with our external web agency; regular content update on website
- Maintenance and updating ETC’s CRM system
- Coordinating and creating social media products, incl. video, with a focus on developing engaging and visually attractive content, maintaining and coordinating content across our social media channels, employing a harmonized editorial calendar
- Dissemination of press material and project publications - campaigns (print/online)
- Support with graphic and editorial tasks for all ETC publications, social media, newsletters, annual reports, press releases, presentations
- Support in grant requests and project reporting for ETC’s funders and stakeholders (EU Commission, ministries, foundations etc.)
- Liaise with ETC’s member and project theatres’ communication departments, external services and suppliers (graphic designer, IT, printing companies etc.), partners and stakeholders

**Qualifications/Skills**:

- Strong, versatile copywriting skills, aesthetic sensibility
- Good organisational, planning, and coordination skills
- Ability to multi-task and re-prioritise as needed
- Desire to take full ownership of assigned projects and can work independently
- Is self-motivated and detail-minded
- Strong interpersonal skills and ability to build collaborative relationships at all levels
- Good verbal presentation, group dynamic, and facilitation skills
- Proactive approach in resolving problems and issues

**Education and Experience Requirements**:

- Bachelor’s degree in journalism, digital communications, or equivalent; Equivalent skills can also be recognised through proof of corresponding knowledge and experience
- Minimum three years of communication management in a European, cross-border cultural environment, preferably within theatre and the performing arts, media, politics or NGO sector
- Demonstrated experience with all types of soci