(Temporary) Course Coordinator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

(Temporary) Course Coordinator (Master of Health Care Innovation)

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

The Course Coordinator ensures a consistent, supportive student experience across all courses by overseeing teams of Course Facilitators and Course Assistants and by providing critical perspective to the program’s instructional designers.

**Job Description**:
The University of Pennsylvania’s

Master of Health Care Innovation

RESPONSIBILITIES

The Course Coordinator ensures a consistent, supportive student experience across all courses by overseeing teams of Course Facilitators and Course Assistants and by providing critical perspective to the program’s instructional designers. Responsibilities include:

- Monitoring course team communications with students and providing advice as needed.
- Responding to technical support requests from students.
- Assigning grading to course team members, and monitoring grading progress.
- Serving as a host and moderator for faculty-student interactions, including synchronous classes and asynchronous Q&As.
- Working with program managers to track individual student needs and extenuating circumstances.
- Gathering insights about student progress and providing advice and recommendations to instructional designers, as well as the broader online education team.

This position averages 15-20 hours/week, mostly during ordinary work hours. It does include on-call hours in the evenings and on weekends, on a rotating basis. Time spent on call usually does not exceed 2 hours in a week. The MEHP Online Education team typically works on-campus, functions remotely when mandated, and will continue to follow Department, School, and University policies on work location during the pandemic.

QUALIFICATIONS

The temporary part-time Course Coordinator is consistent and reliable, and possesses:

- Strong time management skills and the ability to prioritize tasks within a limited number of hours.
- The ability to make timely, independent decisions based on guiding principles and relevant context.
- The ability to manage, monitor, and provide feedback to a team of Course Facilitators and Assistants.
- The ability to work effectively with university faculty, graduate students, and full-time health care professionals.
- Familiarity with Canvas or equivalent learning management systems.

Experience working in higher education is preferred. A bachelor’s degree and 2-3 years’ experience, or an equivalent combination of education and experience, is strongly preferred.

Work is available starting in late October 2021, for an engagement of 6 weeks. Pay is $25/hour, for an average of 15-20 hours per week. This position report to the Associate Director for Online Instructional Design,

Adam D. Zolkover

résumé/CV with a cover letter describing your interest and your relevant experience.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$7.25 - $230.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.