Carrier Relations Director
vor 2 Wochen
**Vonage Mission**:
We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.
**Why this role matters**:
The Global Carrier Messaging team, which sits within the Vonage API sales organisation, is responsible for driving the revenue and margin growth of the International Messaging & Voice business. The team supports one of the fastest growing CPaaS companies in the market, directly managing our OTT and wholesale customer base, whilst working closely with our Carrier and Enterprise sales teams to develop and implement regional strategy plans.
As a high-growth team delivering over 100% growth in the last two years, expansion is needed to ensure continued success. We are seeking to recruit an experienced Carrier Relations Manager (France and Francophone EMEA) to join the team. This person will ensure we have the best network connectivity to drive our customers' success. This hands-on role enables Vonage to deliver the high levels of quality and breadth of service our customers expect.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...
**What you'll do**:
- Create, own, and lead the strategy and plan for the African region to ensure Vonage has the best connectivity products and services to meet our customers needs
- Collaborate with the local sales, operations and product teams to fully understand the market requirements
- Build new connectivity with Carriers and Partners across Voice, Messaging and other network services
- Coordinate with internal teams to ensure requests from customers and the business are processed and delivered end-to-end
- Build and maintain strategic relationships with key Carrier partners
- Position Vonage as the partner to work within the Carrier community through industry engagement, thought leadership and partnership
- Provide effective communication around team KPIs and performance both upwards to the Senior Leadership Team and to the wider organization
- Negotiate effectively with carriers and partners to allow Vonage to offer our customers competitive pricing and a great service
- Define customer support standards with carriers and partners, including a robust escalation process
- Be the go-to person for your markets
**What you'll bring**:
- Strong technical, commercial and operational understanding of Voice, Messaging and the rest of the IPX suite
- Confident to communicate at all levels, including as at local conferences on behalf of Vonage
- Strong local knowledge of how the market is regulated, operated and managed
- Determined, self starter and analytical with excellent communication skills
- Experience working with Carriers Globally
- Fluent English written and spoken skills. Other regional languages are desirable.
**What's in it for you**:
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
- Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location._
**#LI-JB1**
**#LI-REMOTE
-
Director, Investor Relations
Vor 7 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 80.000 € - 120.000 € pro JahrCompany Description Job Description We are on the lookout for a Director, Investor Relations to join the Investor Relations team on our journey to always deliver amazing experiences.Investor Relations serves as the vital bridge between our company and the global investment community, championing transparency, cultivating long-term relationships, and driving...
-
Product Director
vor 2 Wochen
Berlin, Deutschland sennder VollzeitWe are a growing team looking for a Product Director to help us on our journey to revolutionize road freight logistics. The role can be located in either our Berlin HQ or Amsterdam office. As a Product Director you will be responsible for our Carrier Marketplace Product and lead a team accountable for developing the most compelling set of business...
-
Director, Investor Relations
Vor 2 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 100.000 € - 200.000 € pro JahrAs the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017...
-
Associate Director, People
Vor 4 Tagen
Berlin, Deutschland Human Rights Watch Vollzeit**FULL-TIME JOB VACANCY** **Associate Director, People & Culture Partner, Employee Engagement & Relations** **Global Human Resources Division** **Multiple Office Locations Considered** **Application Deadline: 30 September, 2025** We are seeking a strategic, emotionally intelligent, and globally experienced Associate Director/People & Culture Partner to...
-
Director Public Affairs
Vor 5 Tagen
Berlin, Deutschland Christ Group VollzeitÜber die PositionAls Director Public Affairs & Relations verantworten Sie die strategische Betreuung und Weiterentwicklung unserer Mandate, insbesondere in den Bereichen Immobilienwirtschaft, Finanzmärkte und Banken-/Versicherungswesen. Sie sind zentrale Ansprechperson für unsere Kunden, steuern anspruchsvolle Beratungsprojekte und verbinden politische...
-
Associate Director
Vor 3 Tagen
Berlin-Friedrichshain, Deutschland Coca-Cola Europacific Partners VollzeitCoca-Cola Europacific Partners Deutschland GmbH ist das größte Getränkeunternehmen in Deutschland. Als deutscher Konzessionär verantworten wir bundesweit die Abfüllung und den Vertrieb von Coca-Cola Markenprodukten. **Werden Sie Teil der Coca-Cola Familie als Associate Director (m/w/d) Labour Relations & Labour Law / Lawyer (m/w/d)* in...
-
Director, Investor Relations
Vor 5 Tagen
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...
-
Director of Investor Relations
Vor 4 Tagen
Berlin, Deutschland Best Secret GmbH VollzeitJob Description - Team: Finance & Accounting - Job Location: Berlin, Germany, Dornach, Germany, London, United Kingdom, Milan, Italy, Munich, Germany, Paris, France, Poing, Germany, Remote, France, Remote, Germany, Remote, Spain, Remote, United Kingdom - Position Type: Permanent, Part-time, Full-time - Work Flexibility: Remote, Hybrid, Onsite BESTSECRET, a...
-
Director of External Relations
Vor 2 Tagen
Berlin, Berlin, Deutschland The DO School Fellowships Vollzeit 60.000 € - 80.000 € pro JahrYour mission About The DO School FellowshipsThe DO School Fellowships gGmbH is the non-profit arm of The DO our social business based in Berlin, Germany. Our core mission is to offer training and fellowship programs to empower young people globally to launch projects addressing global and local challenges around the environment and society. With our work,...
-
Business Development
Vor 5 Tagen
Berlin, Deutschland Axon Vollzeit**Join Axon and be a Force for Good.**: At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and...
