Partner Development Specialist

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

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The Partner Development Specialist manages ServiceNow relationships with our Service Provider Partner Ecosystem across the Central EMEA Region. A large part of this role is to manage, nurture and grow the regional Service Providers in the ServiceNow Partner regional ecosystem. This includes:

- Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
- Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
- Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
- Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
- Drive partner Go To Market in order to achieve sales objectives
- Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)
- Coach partners both remotely and face-to-face
- Communicate partner programs' requirements and benefits across the ecosystem
- Provide daily management of partner ecosystem
- Work with ServiceNow ServiceProvide Partner Operations to ensure correct understanding of the sales operation model, and efficiently drive the quoting process
- Work with Partner Enablement to ensure reporting and best practice is being accomplished
- Conduct quarterly and bi-annual business reviews
- Develop partner business case and program roadmaps
- Articulate investment areas needed to both enter and progress through the partner program
- Implement remediation plans
- Manage partner portal and other systems
- Work towards partner revenue goals through teaming and subcontracting
- Participate in marketing events
- Approximately 50% travel

**Qualifications** To be successful in this role you have**:

- At least 5 years prior experience working with sales, marketing, or Service Provider sales management, or Channel and Alliance partnership management
- Ability to work in a true 'east-west' operating model with both direct line and dotted line team members
- Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans
- Strong operational discipline and sales drive, ability to operate autonomously
- Fluent in German and English

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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