Customer Service/operations Executive

Vor 2 Tagen

Frankfurt am Main, Deutschland FREE NOW Vollzeit

**Driver Operations/Customer Service Executive - Part time (20 hours/week)**

**Your responsibilities**:

- Achieve constant growth of our driver base.
- Develop and implement best practice supply operations across regions.
- Account management and networking within the mobility industry.
- Take ownership of projects end-to-end working with teams throughout the organisation.
- Increase our presence in new cities - This will require about 20% travel.
- Front desk support - You'll need to stay connected to our driver base

**Your profile**:

- Ideally some initial experience in a similar role (Operations, Project Management, Customer Service or Account Management)
- Fluent German skills (C1 level or higher) and good English skills (at least B2 level)
- Comfortable working with and analyzing data sets (G-Sheets, Tableau)
- Good Communication skills (internally and externally)
- Experience in project and stakeholder management is a big plus

**Diversity and inclusion**:

- At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone._

**Move like you**

At FREE NOW we have colleagues from over 70 nations We value open communication and welcome everyone as they are. We are all one team and follow the same goals - that's why we share our insights and results to get on track together every month.

Your **wellness and work-life balance** matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there

Let's grow together We believe in a **transparent career growth **plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive For your own ideas, you're welcome to set up initiatives and projects.

**Need a lift? **We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.

**More Benefits?** Monthly mobility budget for FREE NOW rides, quarterly team events, relocation assistance for internationals, birthday-off, kudos and many more

**About FREE NOW**:
FREE NOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities today are already moving freely from A to B by accessing the largest selection of mobility options available in one app.

Through the unique integration of mobility brands and payment services, they can book their nearest taxi, private hire vehicle, car sharing or micro-mobility option such as eScooters, eMopeds, and eBikes within the app. FREE NOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.

The German based company is backed by the BMW Group and Mercedes-Benz Mobility. In total, around 1,850 employees in more than 27 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.

  • Customer Services Executive

    Vor 6 Tagen

    Frankfurt am Main, Deutschland Global Switch Vollzeit

    **About the role** Are you passionate about customer service and building strong relationships? If so, you might be the perfect fit for our Customer Services Executive role at Global Switch. You will be responsible for delivering excellent customer service, resolving any issues that arise, and further enhancing customer relationships. You will be part of a...

  • Senior IT Director

    vor 2 Wochen

    Frankfurt am Main, Deutschland Page Executive Vollzeit

    Page Executive Our client is a leading global fashion company, headquartered in Southern Germany. Committed to innovation and digital excellence, the organization leverages technology to enhance customer experience, optimize planning, and accelerate growth across its diverse portfolio of brands. Page Executive Own the strategy, roadmap, and total cost of...

  • Customer Service Executive

    vor 43 Minuten

    Frankfurt am Main, Hessen, Deutschland Cencora Vollzeit

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Customer Service

    vor 2 Wochen

    Frankfurt am Main, Deutschland DMTG GmbH Vollzeit

    **Company Overview**: Our client is a globally renowned Chinese automotive manufacturer committed to user-centric innovation, delivering exceptional automotive products and service experiences to consumers worldwide. With a presence in over 100 countries and regions, the company has established significant international influence. Boasting a strong global...

  • Working Student in Customer Service/operations

    Vor 6 Tagen

    Frankfurt am Main, Deutschland FREE NOW Vollzeit

    **Working Student - Driver Operations/Customer Service** **Your responsibilities**: - Achieve constant growth of our driver base. - Develop and implement best practice supply operations across regions. - Account management and networking within the mobility industry. - Take ownership of projects end-to-end working with teams throughout the organisation. -...

  • Customer Operations Lead Specialist

    vor 2 Wochen

    Frankfurt, Deutschland SITA Vollzeit

    Overview WELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own...

  • Customer Success Executive

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland Red River Vollzeit

    About the Job:The Red Hat Customer Success team is looking for an experienced Enterprise Customer Success Executive to join us in Germany (remote or hybrid position, but preferably in the area around Frankfurt or Stuttgart).In this role, you will serve as a trusted advisor to SAP by helping them achieve success with Red Hat and maximizing the value realized...

  • Account Executive

    vor 1 Woche

    Frankfurt am Main, Deutschland Wipro Limited Vollzeit

    Frankfurt, Germany - GSH - 3111233 **Job Description**: **Account Executive, Automotive (**Germany)** - This position is part of Wipro Germany (GmbH) - The disciplinary manager for this position is Daniela J **Your mission**: The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be...

  • Account Executive

    vor 1 Woche

    Frankfurt am Main, Deutschland Wipro Limited Vollzeit

    Frankfurt, Germany - GSH - 3064445 **Job Description**: **Account Executive, Telecom** This position is part of Wipro Germany (Wipro GmbH) - The disciplinary manager for this role is Amit J **Your mission**: The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for driving...

  • Air Freight Executive

    vor 1 Stunde

    Frankfurt am Main, Deutschland WTC para IS Vollzeit

    For one of our international Clients at Isprox Consulting we are looking for an Air Freight Executive. Our client is a multinational solution provider within the supply chain sector, headquartered in Middle East and expanding their operation in more than 30 countries across Middle East, Asia, Africa and Europe. The group has a proven track improving the...