Financial Services Specialist

**Leading the future in luxury electric and mobility**

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

We are seeking a Financial Services Specialist to play a key role in growing Lucid Financial Services’ European presence. This is a critical role that requires an attitude of ownership and customer service, exceptional organizational skills, and analytical skills

As the Financial Services Specialist you will champion Lucid Financial Services with internal and external stakeholders to streamline the customer financing process; resolve customer issues; and provide training and support to the Lucid sales, retail, and delivery teams. You will also prepare analyses to identify bottlenecks and obstacles to customers using Lucid Financial Services and plans to resolve those friction points. There is significant opportunity for you to manage development and roll-out of Financial Services products and technological enhancements.

**The Role**:

- Work closely with the Lucid sales and delivery teams and our financing partners to identify and resolve individual customer financing issues
- Design and facilitate ad hoc and formal training to customer-facing colleagues on Financial Services products and processes
- Prepare analytics around financial product penetration rates and performance
- Identify improvement opportunities within the financing process and collaboratively design and implement solutions
- Create executive communications including dashboards and decks for the Sales, Marketing, and Finance leadership
- Languages: German (native level), English (professional fluency level)

**Requirements**:

- 3+ years’ experience in automotive, customer service, finance, or related field
- Experience in automotive or automotive finance sales or operations preferred
- Strong work ethic with demonstrated history of owning and solving customer issues
- Excellent interpersonal skills and ability to effectively communicate and work across functional areas
- Ability to think tactically and strategically, drive for results, and continuously drive innovation
- Familiarity with Microsoft Office suite including Excel and PowerPoint
- BA/BS degree required
- Languages: German, French, Norwegian or Dutch (professional fluency level)

At Lucid, we don’t just welcome diversity - we celebrate it Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

**Notice regarding COVID-19 protocols**

At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.

Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.

**To all recruitment agencies**:
_Lucid Motors _
**_does not_**:

- accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes._