Training Lead

**Training Lead - Coffee/F&B (M/F/d)**

**Our mission**: _LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and convenient._
- In a world where services continue to move more towards digitalization, LAP (Life Among People) is bringing back the human touch paired with the personalisation and convenience that modern consumers have gotten used to._
- Centered around emotion - the smell of a morning coffee, the warmth of a coffee cup, the social interaction and conversations shared over a coffee, the smile of the barista - we’re making high-quality coffee radically more accessible._
- You’ll support our mission to grow, continuously evolve and expand our services as a_ **Training Lead - Coffee/F&B (M/F/d)**

**People Leadership & Team Development**:

- Lead, inspire, and manage a team of trainers across our operating regions.
- Provide coaching, mentoring, and professional growth opportunities (Train-the-Trainer programs).
- Foster a learning culture built on feedback, empowerment, and career progression.
- Keep your trainers in the loop with any changes and new developments, and make sure they are implementing these in the stores on a regular basis.

**Learning & Development (L&D)**:

- Design and implement a holistic learning framework (onboarding, upskilling, leadership development).
- Develop structured career paths and continuous learning opportunities for F&B employees and our training team.
- Drive adoption of modern learning methods (blended learning, digital learning, microlearning).

**Coffee & F&B Expertise**:

- Ensure training content is high-quality, brand-consistent, and relevant to coffee and wider F&B operations.
- Combine technical knowledge (coffee, barista, F&B operations) with service, leadership, and customer experience training.
- Monitor industry trends and integrate them into training strategy.

**Strategic Responsibility**:

- Define and execute a long-term training strategy for F&B.
- Partner with HR, Operations, and Business Units to identify capability needs.
- Track training effectiveness through KPIs and report on impact of L&D programs.

**Required Qualifications**:

- ** 3-5 years of experience** in People Management (leading and training teams, developing talent). Preferably in the hospitality/retail F&B, or coffee industry
- Solid background in F&B Training, ideally with coffee expertise.
- Strong track record in Learning & Development: building frameworks, implementing programs, and measuring impact.
- Experience in change management and building a strong learning culture.
- Excellent command of English (additional languages a plus).

**Nice-to-have**:
- Certifications in L&D and Training and/or Coffee/F&B industry, e.g. SCA- Experience with digital learning tools (LMS, mobile learning apps)

**Your attributes**:

- Inspiring leader with high emotional intelligence and coaching mindset.
- Excellent communication, facilitation, and presentation skills.
- Strategic, structured, and business-oriented thinker.
- Passion for coffee and hospitality combined with professional L&D expertise.
- Strong intercultural competence and international exposure.

**Why join LAP Coffee?**
- ** Collaboration**: Work hand-in-hand with the Founders Team to translate the company’s vision and culture into learning strategies.
- ** Fun and passion**: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture.
- ** Exciting industry**: Be at the forefront of revolutionizing the coffee industry by making specialty coffee affordable, accessible and top of mind.
- ** Opportunities to grow in the company**:Join a promising startup early and grow with us.
- ** Our Benefits**:Enjoy a range of benefits that not only enhances your work, but also your personal life.

To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or adjustments during the interview due to a disability. Your response will help us support you effectively. (For example, adjustments might include accessibility needs, assistive technology, or extra time for certain tasks)