Sr. UX Researcher

vor 2 Wochen

Berlin, Deutschland Navan Vollzeit

As a Senior UX Researcher, you will be a driving force in shaping the user experience of our Enterprise & EMEA products. You will operate with significant autonomy, taking ownership of research projects from inception to impact. You will be responsible for proactively identifying research opportunities, defining objectives, and executing studies that deliver critical insights to product strategy and design. Collaborating closely with cross-functional teams, you will be the voice of the user, ensuring our offerings resonate with the diverse needs and workflows of our global enterprise user base. This role offers a unique opportunity to lead research initiatives in an evolving travel landscape, influence product direction, and contribute to a strong user-centered culture.

**What You'll Do**:

- **Lead Autonomous Research**: Drive roadmap projects, define research objectives, and proactively solve roadblocks for enterprise and EMEA users.
- **End-to-End Research & Surveys**: Manage full research lifecycles, including designing and deploying surveys to gather user insights.
- **NPS Analysis & Reporting**:Generate monthly NPS analysis reports to track user sentiment.
- **Insight Generation & Communication**:Analyze research and survey data to deliver clear, actionable insights and product implications to stakeholders.
- **Influence Product Strategy**:Act as the voice of the user, strategically contributing to product design and planning.
- **Drive Research Excellence**:Champion research quality, participate in peer reviews, and mentor colleagues.
- **Deep User & Industry Understanding**:Develop expertise in enterprise/EMEA user needs and the broader industry to inform impactful research.

**What We're Looking For**:

- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
- Minimum of 5-7 years of professional experience conducting UX research in a product development environment, demonstrating increasing levels of autonomy and impact.
- Proven experience conducting research with enterprise users and a strong understanding of enterprise software and workflows.
- Excellent analytical and problem-solving skills with the ability to synthesize complex data into clear, concise, and actionable insights.
- Exceptional communication, presentation, and interpersonal skills with the ability to effectively communicate complex information and influence stakeholders at all levels.
- Proficiency with relevant research tools (Lookback, Optimal Workshop, SurveyMonkey, Google Analytics, R, Tableau).
- Proven ability to work independently, manage multiple complex projects simultaneously, and thrive in a fast-paced, collaborative environment.
- Strong organizational skills and attention to detail.

  • (Sr) UX/UI Designer

    vor 1 Woche

    Berlin, Deutschland Mindsurance Vollzeit

    We are growing and looking for motivated self-starters to join our team as (Sr) UX/UI Designer. If for you a good work-life balance also means closing your laptop, going for a walk with the dog, taking your surfing lesson ‍ ️, watching your favorite series or learning the language of your next workation, then keep reading. Do you want to make a...

  • UX Researcher

    vor 1 Woche

    Berlin, Deutschland Wargaming Vollzeit

    **Job Overview**: Wargaming is looking for a passionate Researcher experienced in UX research to join our team. You will work directly with games teams in speaking up for the player and having the opportunity to influence the development of our products. You will use a variety of methods that you consider the best fit based on your expertise, research...

  • UX Researcher

    vor 1 Woche

    Berlin, Deutschland Lieferando Vollzeit

    **Our story** As a growing business, we're searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That's where you come in! **All about the role** As a UX Researcher in our growing logistics team you'll be able to help drive the user experience of our products and services....

  • UX Researcher

    vor 2 Wochen

    Berlin, Deutschland Ergosign GmbH Vollzeit

    Deine Aufgaben Als UX Researcher berätst und unterstützt du Kunden verschiedener Branchen und Größen bei allen Themen des User Research, der UX-Evaluation und der Validierung. Dein Antrieb ist es, Bedürfnisse, Motivationen und Herausforderungen von Nutzenden zu identifizieren und Nutzungsanforderungen abzuleiten. Du bist sicher in der Planung...

  • Junior UX Researcher

    vor 1 Stunde

    Berlin, Deutschland Lieferando Vollzeit

    **Our story** As a growing business, we're searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That's where you come in! **All about the role** We are looking for a Junior UX Researcher to join our growing UX Research Team to help drive the user experience of our products and...

  • Ux-researcher (M/w/d)

    vor 2 Wochen

    Berlin, Deutschland Sennheiser Vollzeit

    Seit 1928 sind wir mit unseren legendären Produkten eine der weltweit bekanntesten Marken im Bereich Professional Audio. Heute nutzen mehr als 80 Prozent der Aufnahmestudios auf der Welt Neumann Mikrofone, Lautsprecher und Kopfhörer für Musikaufnahmen und andere Produktionen, beispielsweise in den Bereichen Broadcasting, Gaming und Film. Als Teil der...

  • UX Researcher

    vor 1 Woche

    Berlin, Berlin, Deutschland Softgarden Uden Vollzeit 40.000 € - 60.000 € pro Jahr

    Mit 365FarmNet hat das Unternehmen eine ganzheitliche und herstellerunabhängige Farm-Management-Softwarelösung entwickelt. Die Vision von 365FarmNet ist es, die weltweit wichtigste Plattform für alle Agrarmarkt-Akteure zu werden – von der Dokumentation bis hin zu operativen Erkenntnissen als Entscheidungshilfe.Das Unternehmen wurde 2013 als...

  • UX Researcher

    vor 2 Wochen

    Berlin, Deutschland Nexthink Vollzeit

    Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

  • Senior UX Researcher

    Vor 4 Tagen

    Berlin, Deutschland Just Eat Takeaway.com Vollzeit

    Hungry for a challenge?Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.About this role:As a Senior UX Researcher, you'll be part of the Logistics UX Research team looking after the apps and websites our Couriers use to deliver everyday convenience, globally.We work in cross-functional...

  • Senior UX Researcher

    vor 2 Wochen

    Berlin, Deutschland Aroundhome Vollzeit

    Aufgaben Wir suchen eine engagierte und erfahrene Senior User Researcher: in für unser Research & Design Team. Als Senior UX Researcher: in (m/w/d) unterstützt du die Aroundhome Produkt-Teams dabei kontinuierlich die Nutzerperspektive im Blick zu haben und die Aroundhome Produkte an den Bedürfnissen der Hauseigentümer und der Fachfirmen auszurichten. -...