Travel Supervisor

Hiring Path:

- Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP is 05. Actual FP salary determined by Washington D.C.
OPEN TO:

- All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

- Full Time (40 hours per week)

Supervisory Position:
Yes

Relocation Expenses Reimbursed:
No

Travel Required:
Occasional Travel
The incumbent may be required to travel approximately 3-5 times per year for a total of 30 days. Travels will be within Germany and internationally to support with meetings, trainings, site visits or similar.

**Duties**:
The Travel Supervisor is responsible for the activities of the Travel and Visitors Unit (TVU) which provides Mission-wide guidance on all travel-related issues and administrative support to all official visitors to the U.S. Embassy Berlin, overnight stays and foreign visa requests. The Unit also manages a Visitor Management Database that collects and retains information on all visitors to the U.S. Mission to Germany. Depending on the nature of the visit, visitor support duties include hotel arrangements, transportation, accommodation exchange, airport and baggage support, as well as hospitality rooms and offices for senior United States Government (USG) officials and Very Important Person (VIP) delegations.

The incumbent is responsible for a variety of hotel-related matters such as serving as point of contact (POC) for local hotels offering government rates, negotiating Germany-wide government rates with major hotel chains, coordinating hotel matters with constituent posts, and producing reports and statistics. This position supervises one Travel Assistant, one Travel Clerk (Foreign Visa), two part-time Visa Couriers, and reports directly to the General Services Officer (GSO).

**Qualifications and Evaluations**:

- Requirements:
A minimum of three (3) years of prior work experience in the travel field or closely related service-oriented field are required.

A minimum of one (1) year of prior supervisory experience is required.
- Education Requirements:
Two years (or completion of other equivalent post-secondary educational program or degree) of post-secondary education (vocational education, associate degree or college/university studies) in tourism, hotel management, hospitality, or business administration are required.
- Evaluations:
Position requires fluent language skills in English (reading/writing/speaking).
Position requires fluent language skills in German (reading/writing/speaking).
- Ability to draft in a clear, concise and grammatically correct manner.

**This may be tested.**

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits URL:

- Review our Benefits
- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Germany may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources (HR) Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of prefer