Head of Emea, Division Account Management

**About the Role**:
**Grade Level (for internal use)**: 15
Head of EMEA, Division Account Management
**Position Overview**:
**Key Responsibilities**:
Develop and implement the EMEA account management strategy aligned with the overall commercial objectives of the organization. Cultivate strong relationships with key clients and stakeholders to understand their needs and drive engagement. Act as the primary point of contact for major accounts, ensuring their expectations are met or exceeded. Inspire and direct a large team of Account Managers in the region, to elevate client engagement and achieve performance in relation to retention and growth. Oversee a diverse portfolio of regional accounts, driving growth and retention of the MI Book of Business in the region of ~$1.1 Bil. Identify opportunities for upselling and cross-selling within the existing client base to drive revenue growth. Regularly review performance against targets and implement corrective actions as necessary. Stay informed about market trends, competitive landscape, and industry developments to inform strategic decisions. Provide insights and feedback to senior leadership regarding market opportunities and challenges. Work closely with other departments, including product development, marketing, and customer support, to ensure a cohesive approach to account management. Conduct comprehensive account reviews, utilizing analytics to identify opportunities for expansion and improvement. Establish and nurture strong relationships with the Account Management leadership team, driving collective success & collaboration across the function.
**What we are looking for**:
Proven experience of at least 15 years in Account management within the Market Intelligence division
Strong understanding of the Market Intelligence landscape & Products
Proven track record in leading high-performing Account management teams across regional and global contexts
Experience in developing revenue & client strategies in growth markets, especially in the Account management space
Guiding the region, division and organization through significant transitions and developing global account management frameworks
**Skills & Competencies**:
Outstanding verbal and written communication abilities for articulating complex concepts and engaging effectively with diverse stakeholders. Strong analytical skills that facilitate innovative solutions to address client challenges and support organizational growth. Commitment to coaching and developing talent within the team, fostering a culture of high performance and continuous improvement. Strong understanding of revenue drivers in the Market Intelligence Commercial landscape and Client needs, especially in context of the region. Ability to model and instill a customer-focused mindset within the team, ensuring alignment with client expectations and delivering exceptional service.
Why Join Us? This is an exciting opportunity to lead a dynamic team and make a significant impact on our business in EMEA. If you are a strategic thinker with a passion for client success and a proven ability to drive results, we invite you to apply.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P