Reception Officer/ Patrol Officer

**Unternehmensbeschreibung**
Securitas with its Headquarter in Sweden is the market leader for professional security solutions and part of the internationally active Securitas AB. With more than 355,000 employees in 47 markets Worldwide and 21.500 in Germany Securitas employees provide Protective services to a wide range of clients. Our Services include factory fire brigades, events, industry, retail, ports, public transport, airports and much more. We provide professional advice, qualified personnel, state-of-the-art technology and reliability.
**Stellenbeschreibung** Would you like to help us make the world a safer place?**

**Integrity, **Vigilance** and **Helpfulness** are our values. Yours too then this might be just for you

**Your Key Responsibilities as a Reception Officer / Patrol Officer**:

- Follow all relevant Customer policies, procedures and processes
- Perform front-of-house duties, greeting staff and signing in visitors ensuring adherence to the Customer’s Visitor Management Policy
- Create and allocate ID/access badges as well as challenging those Customer staff who are not adhering to related badging policies
- Serve as the first point of contact for all visitors to the Premises and maintain strong geographically awareness of their local surroundings
- Have strong experience in CCTV, access control, fire and other associated systems and be able to undertake specific training in these systems to ensure competent use
- Perform patrols on office spaces, at least every two hours
- Identify and act upon all suspicious or potentially criminal activity, retaining full control until the emergency services arrive
- Provide emergency response in a crisis, including medical and fire incidents, to help ensure the safety of all the Customer’s staff and visitors whilst working directly with the Customer’s emergency response team
- Maintain strong lines of communication with the Customer’s security team leadership
- In cases of self-defence or citizen’s arrest, Security Staff shall use only that level of force necessary to effect an arrest or defend oneself. The proper law enforcement authority shall be contacted as needed. Security Staff shall ensure cooperation with authorised emergency personnel, provide assistance, and not interfere in the performance of their duties
- Security Staff must be well presented at all times
- Monitor the access control and CCTV system for suspicious activity and investigate as necessary. Any system faults will be reported to the Customer’s security team immediately
- Security Staff must maintain strict confidentiality of all the Customer’s proprietary materials and information

**What we expect from you**:

- Willingness to work shifts, weekends, and German public holidays
- interpersonal and communication skills, both verbal and written, in **English and German**:

- Team player with an enthusiastic, proactive attitude
- Ability to work both independently, using their own initiative, and within a team
- Flexible approach to work to suit business needs
- Ability to go above and beyond to support the Customer
- Understanding of relevant local laws to aid in effective job delivery

**Qualifikationen** Technical Qualifications**:

- Security Guard IHK Examination according to -34a GewO** **(Sachkundeprüfung gem. -34a GewO)
- Prior Security Industry experience preferred
- Previous experience in heavy volume customer service
- Excellent computer skills, specifically in MS Office

**Zusätzliche Informationen**
- Punctual payment (of **17,50 € gross per hour**)
- You start an exciting job at an exciting site, with an exciting international client in Berlin metropolitan region
- You benefit from professional and personal development and training opportunities plus all the support you can get from the entire team
- You have lots of interesting benefits, such as an additional contribution to your pension plan (bAV) and a subsidy for a job ticket for your daily public transport (BVG Train ticket after your probation period)
- You are protected by our accident insurance, which doesn't only cover your time at work but also counts during your free time
- Reward programmes: Employees recruit employees
- Free provision of high-quality uniforms

**Is your interest aroused?**

If you have any questions, please do not hesitate to contact us by phone on **+49 30 501000245**, Monday - Friday from 08:00 - 17:00. We are looking forward to it.
- Securitas stands for equal opportunities and diversity_