Reception Officer/ Patrol Officer

**Company Description**
Every day, our more than 21,000 everyday heroes and sheroes ensure that people in Germany feel safer. We at Securitas take care of you - because you take care of people's safety.

**As of today**, we are looking for a **Reception Officer / Patrol Office (M/F/d)** with the Security Guard IHK Examination according to -34a GewO (Sachkundeprüfung gem. -34a GewO) to work for one of our international clients in Berlin-Friedrichshain.
- **Full time**:

- **Flexible to work 24/7, in a three-shift system including Saturday/Sunday & public holidays, 8 - 12 hours**

**Job Description** Your main tasks**:

- Follow all relevant Customer policies, procedures and processes
- Reception / Front of house activities, including creating access authorizations, attending to visitors and guests of the client
- Creating, activating and checking ID cards/access authorizations for customer employees, in compliance with adherence to the Customer’s Visitor Management Policy
- You are the first point of contact for all visitors on site
- You preferably already have extensive experience with CCTV, access control, fire alarm and other related systems and are willing to complete regular trainings for these systems
- Carry out office patrols and monitor the client's access control and CCTV system and take appropriate action as required
- Initiate emergency response in crisis situations, including medical and fire incidents, to ensure the safety of all client employees and visitors, working directly with the client's emergency response team
- Collaborate with the client's security team leadership

**Qualifications**
What you bring with you:

- IHK certificate of competence according to -34a GewO
- Experience in the security industry preferred
- Valid guard ID / Bewacher ID mandatory
- Previous experience in high-volume customer service
- Excellent computer skills, especially in MS Office
- ** Willingness to work shifts, weekends and public holidays**:

- Very good interpersonal and communication skills
- ** Very good knowledge of German and English (written and spoken)**:

- You enjoy working in a team, but also independently and on your own responsibility and you are actively involved
- High willingness to undergo regular further training to expand your knowledge and skills
- The service concept is at the forefront of your mind

**Additional Information** Your benefits at Securitas**:
Fair pay - thanks to above-standard pay in accordance with the BDSW collective agreement - **€19.50/hour**.

**Well provided for** - thanks to tax-free tariff bonuses in accordance with the BDSW collective agreement for night work 10%, Sunday work 25% and on national holidays 50%

**Job security** - Permanent employment contract with the market leader

**Fully rested** - 26 vacation days per year, regularly increasing

**Appreciated** - Tax-free voucher bonuses for birthdays, weddings, Christmas and many other occasions

**Clever savings** - with our numerous discounts for employees with providers such as Sky, Vodafone, McFit, FitX or Commerzbank and many more

**Well equipped** - additional company pension scheme (bAV) with up to 20% employer subsidy

**Always protected** - with free Securitas group accident insurance - even in your free time

**Well trained** - Securitas seminar catalog and the BDSW-certified Securitas security school

**All-round advice** - with fixed contact persons on site or in operations management

**Well organized** - predictable working hours and fixed duty rosters

**Modern clothing** - with free, high-quality work and functional clothing

**Well equipped** - with the latest technical equipment and pool vehicles

**Always informed** - with the Securitas online employee portal
- Contact by telephone to clarify any open questions.
- Personal interview with the hiring team (supervisors/area managers) at our Securitas branch in Potsdam/Berlin.

**We look forward to getting to know you**

If you have any questions or other concerns, you can reach us by phone, Monday to Friday from 08:00 to 17:00, at 030501000234.

Your contact person: Mike Sterling - Recruiting Specialist Region Berlin

**This is who we are**

Securitas is the market leader for security services: In the world and in Germany. Our tasks? As numerous and varied as our employees.

We employ 358,000 people in 45 countries worldwide, including 21,000 employees in Germany. Our diverse customer properties, broad customer base and strong team spirit offer you stability and variety in your work.

With our values of Honesty, Attentiveness and Helpfulness, our goal is to make the world a safer place.

**Securitas stands for equal opportunities and diversity