Customer Development Account Executive Dach

**Customer Development Account Executive DACH**: **Location: Munich or remote in Germany** As part of the Customer Development Organization within a global sales org you will play a meaningful role in scaling one of the fastest growing companies in the Developer and Security spaces. As a Customer Development Account Executive at Snyk, you'll be leading the end-to-end post-sales customer journey and will be responsible for identifying opportunities to expand and retain within your existing client base by maintaining lasting relationships with key stakeholders in the DevSecOps space and digital transformation teams at companies. This role will be mainly focussed on clients within the DACH region. You will have the opportunity to contribute to the iterative improvement of our sales process, tone and approach, and you'll have plenty of scope to inform the way we develop our internal tooling to help you work efficiently and effectively. We're a collaborative team from a variety of backgrounds, made up of sales executives and technical sales engineers. We spend time coaching each other, giving and receiving feedback, and ensuring we work together to make the most of the skills and experience we have within the team to maximize performance and earning potential. You should join us if: - Strong verbal and written communication skills in German and English - You have proven sales experience as an Account Manager, Key Account Manager, Sales Account Manager, Renewal Manager, Licensing Specialist or relevant role - Demonstrable ability to communicate, present and influence key stakeholders based on their pain and biz requirements at all levels of an organization, including executive and C-level - Must have the ability to lead and drive sales strategy and vision for a mission-critical suite of products delivered via a Software as a Service (SaaS) model - You have experience managing 50+ accounts, negotiating $100k+ deals, as well familiarity with channel partners (resellers), all while navigating internal stakeholder requirements - You feel comfortable engaging in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities - Experience delivering client-focused solutions to customer needs that have a financial business impact - Must have a strong track record of expansion quota attainment & customer retention - Accurately forecast all deals monthly / quarterly to Manager and even executive leadership - Excellent listening, negotiation and presentation abilities - Solid experience with CRM software (e.g. Salesforce, HubSpot) - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail **Responsibilities**: - Own the post sales end-to-end customer relationship in assigned accounts - Responsible for expanding and renewing existing customers, including: - Understand the health and sentiment of the account - Goal Set, determine the goals for each customer - Devise a plan to expand, maintain or save an account - Coordinate and connect customers with necessary Snyk resources; manage Snyk resource usage i.e. Snyk Support or Product Team - Work with necessary resources and leverage a "save" playbook when your customers are prepared to drop a product or completely churn - Use creative licensing packages and incentives to keep the account ARR at even or above **Interested?** **About Snyk** At Snyk, we envision an inclusive technology industry powering a more sustainable and secure world. Since our founding, Snykers have cared deeply for one another and the developer and security communities as well as the larger world around us. Learn more about our Snyk Impact social and environmental mission and take action with us here. Snyk's Developer Security Platform automatically integrates with a developer's workflow and is purpose-built for security teams to collaborate with their development teams. Snyk is used by 1,200 customers worldwide today, including industry leaders such as Asurion, Google, Intuit, MongoDB, New Relic, Revolut and Salesforce. Snyk is recognized on the Forbes Cloud 100 2021, the 2021 CNBC Disruptor 50 and was named a Visionary in the 2021 Gartner Magic Quadrant for AST.