Associate, Value Acceleration

**ABOUT THE ROLE**: This is your opportunity to play a key role in how organizations create **transparency on the business impact of Data & AI**, manage their use case and data product portfolios more efficiently, and prioritize the initiatives that truly deliver value. As an **Associate, Value Acceleration** at Mindfuel, you’ll work at the intersection of Sales, Product, and Customer Success, supporting clients in **realizing measurable outcomes with our SaaS platform**_Delight_**. From day one, you’ll be involved in real customer projects — from discovery workshops and value assessments to adoption trials and executive presentations. You’ll help **shape how we deliver impact for our clients** while building a versatile skill set in consulting, solution engineering, and customer value management - preparing you to become a trusted advisor for our clients. We’re looking for **curious and ambitious talent with a passion for Data & AI**, eager to learn, and motivated to help customers unlock measurable value. If you’re ready to build your career in a fast-growing SaaS environment, this role is for you. **What will be your responsibility**: **Identify Value & Develop Adoption Strategies** - Support the sales team in preparing demos, business cases, and customer pitches - Translate customer business challenges and goals into a tangible roadmap that ensures value with our SaaS platform _Delight_ - Help run trials and execute Proof-of-Value projects with customers to explore problem spaces and proof the value of our SaaS solution - Assist in workshops to identify product deployment and adoption roadmaps **Drive Adoption & Maximize Value** - Work alongside the Mindfuel Value Acceleration team on customer projects - Configure _Delight_ to fit customer needs with guidance from senior colleagues - Set-up automations to integrate _Delight_ into customer IT ecosystems - Onboard users onto _Delight_ and be their first point of contact for questions - Contribute to Proof-of-Value projects by framing clear, quantitative business benefits - Support initiatives that drive process improvements and measurable business impact **Gain Trust & Ensure Continuous Success** - Contribute to customer success plans, including adoption, expansion, and renewal activities - Build strong working relationships with clients and develop into a trusted partner over time - Collect customer feedback and share insights with our product and go-to-market teams - Help prepare management-level presentations and reports for stakeholders - Create re-usable best practice documentation to strengthen our Value Acceleration team **What you'll need**: - A bachelor’s or master’s degree in Business Administration, Economics, Data Science, Business Informatics, or a related field - Talent for drafting storylines and building slide decks with strong attention to detail - Structured, self-driven, and motivated - you thrive on ownership and results - A customer first mentality - you are able to listen, quickly understand customer needs and map them to product value - Excellent communication skills and professional presence in customer meetings - Fluent in German and English **What we'll offer you**: - ** Remote-first** work culture and access to our cozy **Munich backyard office**: - ** "Take what you need" vacation policy**: - Learning from experienced professionals in real customer projects from day one - Working in a high-growth environment where your ideas and input matter - A team of highly motivated, kind, and inspiring colleagues - Attractive salary plus vESOP—so you grow with us as we scale - A role in a **growing SaaS company in the booming Data & AI space**, joining at the ideal moment to make a lasting impact **Extra props for**: - First practical experience (internship, student job, or project work) in Data & Analytics, Consulting, or SaaS is a plus - Familiarity with Python and low-code/no-code automation tools (e.g., n8n) are a plus - A natural team player who thrives in a collaborative, feedback-driven environment - Strong Spikeball or Table Tennis skills (our signature Mindfuel games) **About us**: Mindfuel was founded on a simple idea: data and AI initiatives don’t fail because of technology - they fail because of poor strategic alignment, unclear value, and unstructured management. We’ve seen how even the most promising use cases get stuck in backlogs, spread across slides, spreadsheets, and disconnected systems, as well as duplicated effort because of a lack of transparency. At Mindfuel, we believe that data and AI teams should be able to demonstrate measurable business value from their initiatives and not act as reactive service providers with no clear impact. So we built Delight - a platform designed to help them manage their portfolio with purpose. Managing AI shouldn’t require ad hoc workflows or only responding to the loudest voice in the room. Teams need a better way to intake, prioritize, and track use cases - one that puts b