People Project Lead

**Posting Description** JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences. Do you want to be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide? Join us in Berlin as we embark on this exciting chapter in the continued growth of our business. As a People Project Lead (M/F/d) you will be responsible for creating a people first company culture through engaging and impactful projects as well as for establishing a productive and supportive work place environment for our employees. **Job responsibilities**: - Driving our People and Culture agenda, working in partnership with Recruitment, Workforce planning, the firm wide Talent & Culture leads, Learning and Development and the Senior Leadership Team - Optimising and translating People Insight into People strategy, prioritising actions to ensure the delivery of a highly impactful, engaging culture and thus being the Change Champion and Owner for people processes and programmes that enrich our people experience - Managing People performance across key behavioural people metrics, smashing engagement goals and creating the best place to work - Creating a diverse and inclusive workplace, reflective of our growing customer base is paramount to the success of the business and its unique culture - Understanding and researching future of work and people behaviour, sharing knowledge with wider team and peers as well as building agile people plans - Advocating our brand, lead and act as a role model to all colleagues and peers. - Developing a strong professional network of connections including social networks like Twitter, Facebook, LinkedIn, with whom you interact and learn from on a daily basis **Required qualifications, capabilities, and skills** - In-depth understanding of People experience and growing cultures through a period of growth/change - Performance Management and Coaching - Have excellent German and English communication and presentation skills, both written and oral, ability to share our vision and goals - Ability to partner with key stakeholder, using co-design principles to build impactful people programmes and to influence credibly based on experience, business knowledge, depth of insight, market and best practice - A deep understanding of contact centres and the digital service industry, in order to set up the best Culture - Ability to see the "big picture", joining the dots quickly of how people & culture fit into the company's overall business strategy and goals **Preferred qualifications, capabilities and skills** - Digitally Savvy across different medians - Experience in HR or similar people oriented areas - Experience in a fast changing environment **We Offer** - Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services - Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance - Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational sessions, plus the option to increase your vacation entitlement to more than the standard 30 days pa - Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda as well as join employee networking groups - Build your career: benefit from our bespoke mentoring programme and a broad range of learning and development offerings J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical d