Team Assistant

**_ Your next adventure awaits here _**

PAVIS GmbH is one of Europe's leading service providers in the field of Intellectual Property (IP). The focus is on worldwide payment of annual fees for patents, EP validations and the maintenance of trademarks. PAVIS manages a portfolio of over 1,000,000 property rights for more than 1,500 customers. In 2020, PAVIS Payments GmbH, a subsididary of PAVIS GmbH, received permission as a regulated payment institution by the BaFin (the German regulatory authority) and since then provides payment service to the customers of PAVIS GmbH. PAVIS has been part of Questel pay since 2021. Questels mission is to become one of the world's leading providers of intellectual property and innovation management solutions. Questel operates internationally from over 30 offices in the US, Asia and Europe. To support the 80-strong team at the Starnberg location, we are looking for a **Team Assistant - Patent Annuities (m/d/f)**

The position is directly reporting to the Head of Patents. We continuously check our processes for optimization potential, we digitize in a sensible way to increase operational efficiency, we question and improve our control mechanisms to strengthen our resilience. The decisive maxims are**:Technology-first, product-driven and, above all, customer-centricity.**

**Your main responsibilities will be to support PAVIS Patent Team**:

- E-Mail Dispatching from central mailbox to responsible Service deliver managers
- Accepting incoming calls and forwarding them to the responsible Team members (in German and English)
- Handling of Patent import data on a daily basis
- Handling of Patent cancellation checklists on a daily basis
- Regular duplicate analysis
- Handling of the Patent error list on a daily basis
- Sending of the fee address indication forms for the US Patent Annuities
- Supplier set-up handling for clients, as W8 forms for US clients and Vendor forms
- Update of Patent Team material (CEM/CSR) & Client facing documents, Team Bios etc.
- Handling of the onboarding surveys - consolidate the info and present to the team
- Uploading invoices to client invoicing portals such as Legal Tracker
- RFP support with material
- Any additional project support

**The perfect match...**
- Successfully completed education as office manager; foreign language correspondent or comparable qualification
- Several years of professional experience as team assistance
- Independent, reliable, detail-oriented and accurate
- Committed, proactive with teamwork skills
- Good communication skills
- Proficient MS-Office user
- Good organisational skills
- Able to perform under pressure and deliver against timelines
- Good English/ German language skills
- High standard of written and spoken English/German
- Knowledge of the IP industry beneficial

**What we offer...**
- A permanent full-time position (remote work possibilities)
- An interesting, varied, autonomous task in an international environment
- Pleasant and open team atmosphere (regular team events)
- Future-oriented service company with flat hierarchies and short decision-making paths
- Convenient railroad connection

**_ Join PAVIS, be part of the Questel Group, a growing international group, and live a great human adventure_**
- _**_Job location_**_ : Starnberg, Germany_