Customer Service Agent
Vor 6 Tagen
**Join our International Team in Cologne***:Employment Type**: full-time, part-time, or as a working student Are you a fluent speaker of Dutch, French, or Spanish? Do you enjoy helping others and working in an international environment? Then we invite you to join our team in Cologne. **About Us**: Berger, Germany's top camping and outdoor outfitter, is expanding its European operations with an international office in Cologne. The International Sales Team supports five international webshops (FR, NL, IT, ES, UK) and leverages Berger's leading position as a multichannel retailer with over 80 stores across Germany, Austria, France, and the Netherlands. **What We Offer You**: - Diverse tasks and growth potential - Dynamic role in the camping and outdoor industry - Modern office in the heart of Cologne - Free drinks and fruit at work - 29 vacation days annually - Employee discounts on Berger products - Flexible hours, agile work methods - Collegial, international work environment - Secure position with a casual, dynamic company - and „you-culture" at all hierarchical levels and short decision-making processes **Key Responsibilities**: - Respond to customer reviews on reputation management platforms - Resolve order issues and ensure customer satisfaction - Assist in developing customer service processes - Collaborate with international country teams - Act as a liaison between headquarters and customers - Strong customer focus; prior customer service experience preferred - Fluency in **Dutch**, **French**, or **Spanish** (essential) - Proficiency in **English** or **German** for team communication - Independent, well-organized, and capable of multitasking - Pragmatic, hands-on, and problem-solving mindset - Interest in the camping and outdoor industry (a plus)
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Customer Service Agent
vor 3 Wochen
Köln, Deutschland Velenosi&Meredith VollzeitOverviewHiring: Customer Service Agent (German & English) - Sofia, BulgariaJoin a top international team supporting a leading digital entertainment platform!Were looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.LocationOn-site in Sofia, BulgariaLanguagesGerman (C2 / native) + English (B2+)ShiftsMorning, Late, or...
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Customer Service Agent
vor 1 Woche
Köln, Deutschland Birkenstock Group B.V. & Co. KG VollzeitBIRKENSTOCK ist eine globale universale Marke, die sich gleichermaßen an alle Konsumenten unabhängig von geografischem Standort, Geschlecht, Alter und Einkommen wendet. Die historischen Wurzeln des Unternehmens lassen sich bis ins Jahr 1774 zurückverfolgen. Mit weltweit rund 6200 Mitarbeiterinnen und Mitarbeitern ist BIRKENSTOCK der größte Arbeitgeber...
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Customer Service Agent
vor 4 Wochen
Köln, Deutschland KiKxxl GmbH VollzeitKiKxxl gehört mit 3.333 MitarbeiterErhöhen Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie die vollständige Stellenbeschreibung lesen und sich umgehend bewerben.*innen an 6 Standorten in Deutschland zu den führenden Call Center Dienstleistern am Markt.Für zahlreiche, namhafte Auftraggeber unterschiedlichster Branchen und Bereiche übernehmen...
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Customer Support Agent
vor 3 Wochen
Köln, Deutschland ottonova VollzeitCustomer Support Agent / Versicherungsspezialist (m/w/d) Festanstellung, Vollzeit · München DEIN TEAM ottonova ist eine digitale private Krankenversicherung - innovativ, zeitgemäß und anders. An unseren Standorten München und Köln entwickeln wir zukunftsweisende Lösungen für die Digitalisierung der Versicherungsbranche. Unser Ziel ist klar: Eine...
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Customer Service Agent
Vor 6 Tagen
Köln, Deutschland Fritz Berger GmbH Vollzeit**Customer Service Agent (NL) (M/F/d) - Dutch Market** full-time in the department International Sales at the location Köln **Your new job** - Responding to customer reviews on reputation management platforms - Assisting with order issues and ensuring customer satisfaction - Help design customer service processes - Assist other country teams with related...
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Customer Service Agent
vor 1 Woche
Köln, Deutschland Fritz Berger GmbH Vollzeit**As soon as possible**: Are you looking for a challenging and varied job in an international environment? Do you speak fluent Dutch and live in Cologne? Then we are looking for you! Berger, Germany's leading camping & outdoor outfitter, is expanding in Europe. With over 90 shops in Germany, Austria, France and the Netherlands and a strong online shop, we...
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Customer Operations Agent
vor 1 Tag
Köln, Deutschland Birkenstock Group B.V. & Co. KG VollzeitBIRKENSTOCK ist eine globale universale Marke, die sich gleichermaßen an alle Konsumenten unabhängig von geografischem Standort, Geschlecht, Alter und Einkommen wendet. Die historischen Wurzeln des Unternehmens lassen sich bis ins Jahr 1774 zurückverfolgen. Mit weltweit rund 6200 Mitarbeiterinnen und Mitarbeitern ist BIRKENSTOCK der größte Arbeitgeber...
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German-Speaking Customer Support Agent w
vor 3 Wochen
Köln, Deutschland CBTALENTS VollzeitLocation : Porto, PortugalEmployment Type : Full-timeLanguage Requirements : Native or Fluent German + Fluent EnglishPosition : Customer Support Agent – German MarketOverviewDescription : Are you fluent in German and English, and ready to start an exciting career in a supportive and dynamic environment? We are urgently hiring Customer Support Agents to...
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Customer Service Excellence Manager
vor 1 Woche
Köln, Nordrhein-Westfalen, Deutschland HRS Group Vollzeit 60.000 € - 120.000 € pro JahrHRS AS A COMPANY HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations...
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Customer Excellence Agent
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland FLOYT Mobility | billiger-mietwagen | CARIGAMI Vollzeit 40.000 € - 80.000 € pro JahrAre you currently working in customer support, resolving complex issues and offering best-in-class customer experience?Want to take the next step and work on more complex cases, root causes of escalations and implementing preventative measures?Then you've come to the right place, because we are looking for a:Customer Excellence Agent / Escalations Specialist...
