Senior) Product Specialist

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**About the Role**

We are looking for an innovative and execution-oriented Product Manager to join our Product Management Team at SAP Supply Chain Management, Operate. In this role as a Product Specialist / Senior Product Specialist you are the Product Manager in the Empowered Product Team. You work in a team closely together with User Experience and Engineering/Development as well as other product teams within our unit. Within our direct team you will collaborate with a diverse team of Product Managers, to shape and execute a cutting-edge product vision and strategy for SAP's new Capabilities for Maintenance Scheduling and Optimization

**About the Product**

MSO (Maintenance Scheduling and Optimization) is aiming to close the gap for tactical maintenance scheduling for a time-frame of up to 2 years, offering integrated maintenance backlog optimization features (including simulation, graphical apps, insights, automatisms, AI-assisted simulation/planning/recommendations). By integrating and combining information from SAP APM (CBM/Failure driven demands), SAP IBP-MRO (demand forecast/material and stock optimization). SAP MSO creates a packaged and optimized (event/slot based) maintenance backlog before even having maintenance demands in ERP and providing input for the operational scheduling and people assignment with SAP FSM.

**What you'll do**
- Collaborate closely with a dedicated engineering team in a 1:1 relationship, fostering a culture of shared ownership and mutual respect
- Conduct discovery work to deeply understand problem statements and explore potential solutions
- Perform user research to validate assumptions, gather insights, and inform solution design
- Lead the refinement process for product backlog items, ensuring they are well-defined, feasible, and aligned with overall product goals
- Work with engineers to break down complex problems into manageable, deliverable pieces
- Act as the primary liaison between the engineering team and other stakeholders, including Strategic Product Management, designers, and business units
- Collaborate with UX designers to ensure that implemented solutions meet both functional and usability requirements
- Manage stakeholder expectations by commuincating progress, risks, and trade-offs effectively
- Conduct user testing to gather feedback on implemented features and iterate on solutions
- Work closely with QA to define acceptance criteria and ensure high-quality deliverables
- Collaborate with Strategic Product Management to provide insights on technical feasibility and effort estimations
- Stay updated on technical trends and best practices relevant to your product area
- Contribute to continuous improvement of development processes and methodologies
- Assist in the creation and maintenance of product documentation, including user stories and technical specifications
- Participate in release planning and coordinate with release management teams
- Help prioritize and manage technical debt to ensure long-term product health
- Foster a data-driven approach to product development, leveraging analytics to inform decision-making
- Collaborate with customer support teams to address and prioritize reported issues
- Engage with strategic co-innovation and early adopter customers to ensure constantly product-market-fit

**What You Bring**:

- SAP Service and Asset Management Expertise: Extensive knowledge of Plant Maintenance, Customer Service/Field Service, Planning
- Scheduling and Dispatching solutions, Intelligent Asset Management suite
- Domain and Business Expertise: As Consultant, Key-User or Product Expert from related fields, you have deep expertise of Planning and Scheduling, General Optimization Problems for Maintenance Tasks, Demand and Capacity Management of Maintenance and Service Teams
- Technical Acumen & Creative Problem-Solving: Basic understanding of software architecture and development practices. Ability to understand and discuss technical concepts with engineering teams
- Team Player: Ability to influence and coordinate cross-functional teams in a matrix organization, building trusted relationships and leading without formal authority
- Work experience: 3-5 years of professional experience, with a focus on Plant Maintenance, APO/PP-DS, FSM, or Plant Maintenance / IAM - LoB Solutions for the asset service / maintenance service business and asset-heavy-industry.
- Academ