Product Learning

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**What you´ll do**

**Training Delivery related tasks**:

- Specializing in courses on SAP system administration topics, focusing on SAP S/4HANA (Public Cloud, Private Cloud, and on-premises) system administration and/or SAP Cloud ALM.
- Deliver training sessions (including international) across all offered channels and formats, such as instructor-led training, customer-specific training, SAP Live Class (all virtual formats).
- Active support of instructors from the internal and external network who are not teaching full-time.
- Communication with customers beyond the class topics and solving of respective queries independently, acting as a trusted advisor for our customer and partners.
- Usage of integration knowledge to position the added value to our customers and partners within delivery and to develop / realize ideas for further Education products.
- Leading complex CST qualifications, including the respective coordination and customer contact. Managing customer expectations appropriately.
- Taking over global content responsibility (ECM), also for innovative topics.
- Acquire detailed knowledge of various Enablement paths provided by SAP Education (not only focusing on ILT).

**Education Business Development related tasks**:

- Delivery of content development activities, also for innovative topics (material, system, course description, SSG etc.) and adaption of content related to customer requirements.
- Providing input within Learning Journey Design workshops for courses in the respective functional coordination area.
- Quality assurance with respect to material and system (e.g. content related reviews, demonstration and exercise tests, translation reviews) and new external/internal instructors (Readiness check)
- On Demand development of Stay Current content.
- Support of Learning Needs Analysis.
- Leading Learning Hub and Learning Room activities.
- Leading Demand Generation activities (e.g. delivering Webinars) and other external and internal rollout tasks.
- Supporting Business Development activities (e.g. SAP Education Forums, Bootcamps)
- Collaboration with other units inside SAP Education Delivery (e.g. Scheduling, Staffing)
- Collaboration with units outside SAP Education Delivery (e.g. Education Sales, Production, Systems, Development, Consulting, University)
- Proactively increasing internal/external network (e.g. Solution Management, Development, Consulting, Education Production, Partner etc.)

**What you bring**
- Experience in at least SAP S/4HANA (cloud and/or on-premises) or SAP Cloud ALM
- 3 years’ experience as instructor, consultant, administrator in SAP S/4HANA (cloud and on-prem) or SAP Cloud ALM with strong educational background and totally familiar with VLC methods
- Fluent in German and English
- Degree in computer science or business administration

**The Team**

Our team is a dynamic and multifaceted group specializing in the comprehensive training portfolio for SAP S/4HANA (public and private cloud, and on-premises) and SAP Cloud ALM. We excel in delivering training across various formats, including classroom, virtual, and live sessions, catering to diverse learning preferences and needs. Our expertise extends to content development on all system administration topics for the different SAP S/4HANA editions within our portfolio, ensuring that our training materials are thorough, up-to-date, and aligned with the latest industry standards. With a strong focus on SAP system administration, we are dedicated to equipping our clients with the knowledge and skills necessary to administer SAP S/4HANA systems effectively, perform system upgrades and migrations, and optimize system performance.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Requisition ID: 412236 | Work Area: Education and Training | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locat