Aktuelle Jobs im Zusammenhang mit Customer Success Enablement Specialist - Berlin - Duetto Research
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Customer Enablement Specialist
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Customer Enablement Specialist with Spanish
vor 17 Stunden
Berlin, Deutschland think-cell Vollzeit**Customer Enablement Specialist with Spanish - Join Our Innovative Team at think-cell Software** **Our Story** At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts,...
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Customer Success Engineer
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Customer Success Engineer
vor 2 Wochen
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Customer Success Manager
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Customer Success Specialist
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Sales Enablement Specialist
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Customer Support
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Berlin, Deutschland DentalMonitoring VollzeitDental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team! Dental Monitoring in a few words? - A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners. - A Tech company in full growth, always...
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Customer Support
Vor 2 Tagen
Berlin, Deutschland DentalMonitoring VollzeitDental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team! Dental Monitoring in a few words? - A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners. - A Tech company in full growth, always...
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Customer Success Associate, Disclosure Services
vor 2 Wochen
Berlin, Deutschland CDP Global Vollzeit**_Title -_**Customer Success Associate, Disclosure Services **_ Location - Berlin_** **_ Salary -_**_€_**_38,000- €48,000_** **About the Team**: The Disclosure team plays a critical role in ensuring discloser customer success. Disclosure engages and provides support to confirmed discloser customers, including enhanced disclosure support to Reporter...
Customer Success Enablement Specialist
vor 3 Wochen
Our rapidly expanding company is currently seeking a **Customer Success Enablement Specialist** to join our team. In this position, you will be responsible for supporting the global customer success team to drive customer retention, revenue recognition by identifying and implementing process improvements. We are searching for someone who can help us create operational efficiencies through detailed analysis to develop strategic data-driven decisions to accelerate growth. This role will work closely with a cross-functional team, inclusive of Customer Success, Deployment, Operations, Sales, Marketing, Product and Finance. **Responsibilities**: - Drive effective forecasting for revenue recognition (with accurate "go-live" dates). - Continually improve reporting of Customer Health Score. Key measures include adoption, product usage, renewals, upsells, customer satisfaction, advocacy, etc.) - Develop methods to track and analyze leading indicators of renewals and upsell - Develop methods and processes to detect early signals of at-risk accounts - Partner with cross-functional teams to develop and execute plans that help accelerate company growth - Alignment with company priorities (maximize customer satisfaction, retention and revenue recognition timeline) - Help the global customer success team continuously improve existing strategies and processes with a data-driven approach and recommendations for optimizations and training Requirements and Qualifications: - 5+ years of customer success, strategy, and/or operations experience - Strong analytical skills - Tableau experience is a plus - Knowledge of customer success processes/SaaS customer lifecycle - Customer success experience or equivalent preferred - Problem-solving skills - Ability to structure and execute complex analyses and synthesize into clear insights - Excellent communication skills, both written and verbal - Ability to multitask and prioritize based on company goals, impact and urgency - Strong documentation and project management skills - Experience working in a startup environment a plus About Duetto
