Head of Plan to Operate

**We help the world run better**

**Meet the team**

The mission of SAP S/4HANA and the **Public Cloud ERP Product Management** team is to drive and grow SAP’s core business as a market leader in cloud ERP. We are responsible for defining product scenarios based on market and target customer needs and translating them into consumable product requirements for engineering teams. We work hand-in-hand with our engineering and product marketing teams, as well as with our customers and partners on continuously improving our S/4HANA Cloud Public Edition product. Product Management is the authoritative voice of the legitimate challenges customers face, evangelizing an outcome-based product vision and roadmap that truly solves customer pain points by creating products that delight, yet serve the needs of SAP.

**The Role**

Your future product management team has end-to-end responsibility for a wide range of areas spanning from (and not limited to) production planning & execution, quality management to after-sales service & asset management. Therefore, indepth expertise in one or more of these topic areas is an advantage

**What you’ll do**

The **Head of Plan to Operate (M/F/d)** will report to the Head of Product Centric Cloud ERP PM and lead a team across multiple locations. Key responsibilities include, but are not limited to:

- Lead with customer adoption & satisfaction at every step of the way
- Personify, live, and breathe a SaaS mindset and be a role model to other stakeholders
- Be a strong influencer across SAP and in the market
- Lead a highly motivated and world class product management unit with focus on Plan to Operate that supports the SAP S/4HANA Cloud Public Edition’s strategic direction and growth ambitions
- Understand and take ownership (with your team) of customer problems and turn them into product solutions from concept through to requirements, design, and delivery, collaborating with product marketing, engineering, and other stakeholders in doing so
- Engage customers, partners, and other stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers need
- Be an spokesperson for Cloud ERP within SAP and with analysts, press, and influencers
- Create a highly innovative organization with strong focus on Employee Engagement and leadership NPS

**What you bring**
- 12+ years of relevant work experience in the software industry, preferably in a SaaS organization with Product Management; strong CEO mindset
- Sound expertise in one or multiple of the core topics mentioned above is required; ideally in a 2+ year consulting or pre-sales role
- Excellent people management & leadership skills and ability to deal with high pressure from internal and external stakeholders
- Excellent verbal, communication skills with the customers, partners and internal teams, as well as board/executive level presentation skills
- Ideally, an international track record showcasing that you can effectively relate to multicultural teams
- Strong customer focus with previous exposure to key customers, as well as partner orientation
- Self-motivated and results-driven, with demonstrable success in previous positions
- Understanding of how to develop a product strategy and a product roadmap based on developing strong market expertise for a topic or product area
- Fluent or near-native English language skills; German a plus

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Requisition ID: 392918 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: Munich or Bangalore #LI-Hybrid