Programme Director

Company Description

Handling billions of transactions annually, Nets is among the top payment processors in Europe. We keep a tight focus on making it even easier and more intuitive for our customers to handle digital payments and related services. This has made us a trusted partner to more than 700,000 merchant outlets, including 140,000 online merchant outlets, more than 260,000 enterprises and over 250 banks across Europe.

**Changing the future of payments takes strong personalities**

At Nets, you’ll develop in a fast-growing tech company in a high-paced, high-impact market. Here, it’s not just skills and ambition that gets the job done, it’s the full package that makes the difference. Together, we secure critical payments infrastructure and explore domains like biometrics, AI and voice assistants. Help us impact the lives of everyone around us by powering an easier tomorrow for every citizen, bank, business and colleague.

**Job Description**:
Customer Implementation (CI) is a newly established function in Nets Issuer & eSecurity Services established to secure the delivery of strategic and critical customer implementations all over Europe. Several big projects and programs are organized and governed through this organization, and as the Programme Director, you will be responsible for driving a strategic and complex program according to strategic objectives and customer requirements. In delivering, you demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from implementation to deployment. You proactively manage and report on execution of deliverables on high level, but you are still able to clarify with details whenever appropriate. Finally, you must be a master communicator across multiple stakeholders, internal and external, aligning priorities and direction.

In this role, you will have the following responsibilities
- Management of deliverables from multiple teams and dependencies throughout the entire lifecycle
- Stakeholder management, including customer facing communication
- Aggregate estimation, financial forecasting and status in comprehensive managerial reporting, highlighting risks to successful delivery and proposing immediately mitigation actions
- Accountable for ensuring stable, secure and compliant solutions to the customers by ensuring timely involvement of QA and test teams

As you will be responsible for international customer implementations, you must expect some travelling.

**Qualifications**:
**Qualifications**:
Your professional qualifications include
- 10+ years of project/programme management experience, either from internal positions or as consultant
- Experience from the Payment industry, knowledge of the French Market and the local payment scheme Carte Bancaire.
- Experience with complex migration projects
- Knowledge or certification in working with agile methodologies (SAFe)
- Strong communication, presentation, and negotiation skills
- Fluent in English - French knowledge is a plus

Your personal qualifications include high spirits and constant energy and drive. You must adapt well to change and be able to motivate teams to do the same. Furthermore, you must be customer-centric as well as strategically intuitive.

Additional Information

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