Community Operations Associate

vor 1 Woche

Berlin, Deutschland TIER Mobility Vollzeit

TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin.

Recently we have closed a financial transaction to merge with Dott. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries. Following this closing, teams across TIER and Dott will be progressively integrated. There has never been a more exciting time to join this ride

We are looking for a proactive Community Operations Associate to join our team at our office in Berlin. We need someone who wants to streamline the day-to-day fines management processes in the office.

**THE ROLE AND YOUR IMPACT AT TIER-DOTT**
- Own the day-to-day fines management operations, including processing incoming parking fines mail from the German authorities and being the first point of contact for our Fines Management Project stakeholders (Senior PMO Commercial, Director Public Policy DACH and Finance Team).
- Maintain a fine tracker and update it as needed, ensuring efficiency and cost-effectiveness.
- Assist with maintenance of the Finance Team's fines tracker, including data entry and document organisation.
- Forward relevant processed fines mail to the appropriate stakeholders in the other German cities and/or a legal firm.
- Your work would be at the office at Lobeckstraße 36-40 in Berlin.

**YOU'LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS**
- Excellent organisational skills.
- Strong attention to detail.
- Minimum C2 level in German & business fluent level in English, both verbally and in writing.
- Experience with GoogleSuite (Sheets, Forms).
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Bachelor Studies.

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