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Team Leader
vor 2 Wochen
For Hamburg Headquarters we are recruiting a**Team Leader (M/F/d) Customer Order Management with focus on Inflight & Catering**
Your new job includes
- As a team leader in the Customer Order Management area with a focus on inflight & catering, you will lead a team of several people and take responsibility for all coordinative steps in the processing of orders from our national and international customers. In this function you will- be the main contact person for the team in technical matters and be responsible for personnel management and development.
- plan and design the order handling processes to corresponding interfaces such as sales, logistics to ensure sustainable customer satisfaction.
- monitor defined KPI's and evaluate corresponding reports
- define and implement team goals and qualification measures
- contribute to the continuous improvement and optimization of business processes in order to increase quality, support projects and act as a source of ideas for new topics
What you should bring along
- A successfully completed degree in business administration or a completed commercial apprenticeship - ideally in an international retail or consumer goods company
- Several years of professional experience in order processing and experience in leading a team
- Business fluent knowledge of the German and English language, both written and spoken
- Profound ERP knowledge as well as a confident handling of MS Office, especially very good Excel skills
- Strong communication skills, an outgoing personality and a high level of analytical thinking skills
What you can be excited about
Attractive employee discounts
Flexible working hours
Subsidised public transport
Extensive training and development opportunities
Employer-funded pension
