Head of Rmd Office

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Head of RMD Office is taking over operative responsibility for the RMD/Leader of the Eurozone Branch in the following areas:

- Leading the Eurozone Branch, ensuring Visa meets the requirements of the SIPS Regulation and other applicable legal requirements
- Partnering with the Risk, GE, Treasury and People Team Leads on the operation of the Eurozone branch
- Visa Technology Europe Governance Business Lead
- Crisis Incident Command Management
- Acting as a liaison between the RMD and other executives, employees, and external stakeholders. Fostering positive relationships and facilitating effective communication.
- Acts as a sounding board for the RMD, and supporting RMD and cluster leadership team to drive forward internal strategic projects, helping managing change which includes bringing together multiple stakeholders and help driving decisions
- Setting the RMD’s strategic priorities: Helping the RMD identify the areas where he must direct his focus and identifying metrics for success. Revisiting regularly & evaluating progress
- Monitoring information flow: Sometimes acting as a gatekeeper, ensuring RMD’s involvement in a project or decision-making process at the right moment.
- Coordinating high-level client engagements, external (regulatory) and internal meetings incl. Meeting Preparation (Preparing agendas, briefing materials, and presentations for meetings. Attending meetings, taking minutes, and following up on action items)
- Managing Documents: Drafting, reviewing, and managing correspondence, reports, and presentations. Maintaining confidential files and records.
- Researching, benchmarking, analyzing data, and making recommendations
- Staying abreast of major industry and regulatory topics and trends relevant to the cluster, and proactively ensuring the cluster Leadership team are aware and able to contribute as appropriate
- Supporting RMD in the organization and execution of cluster-specific industry events Preparing internal briefs / documents for key meetings
- Provides feedback centrally on business improvement opportunities e.g. process improvements, IT issues
- Provide inputs into wider regional / global strategic initiatives on behalf of the cluster

This is a senior level role reporting into the Regional Managing Director (RMD) and this role is a member of the Cluster Leadership Team. This role leads a small team.

Key responsibilities

Eurozone Branch Management (60%)

Work in partnership with the Eurozone Branch Manager (RMD of the cluster) to run the operations of the Eurozone Branch with key responsibilities in that regard for risk management, compliance and internal audit(s).

Work in partnership with Risk, GE, Regulatory Counsel, Comms and People Team Leads on the Eurozone Branch operations.

Coordinate interaction with ECB for SIPS responsibilities and ensure that the branch meets information requests from the ECB (e.g. fulfilment of PISA requirements).

Lead on orchestration of external and internal Eurozone related meetings. This includes Operating Committees, ECB visits etc.

Ensure that the operation of VEPS complies with the requirements of the SIPS Regulation and other applicable legal requirements in so far as that operation relates to the euro area.

Support the operations of Visa Technology Europe Governance Business Lead.

Coordinate and drive the Crisis Incident Management esp. the internal and external crisis simulation along with weekly on-call duty.

Liaison role and Cluster Operations (20%)

Act as a liaison between the RMD and other executives, employees, and external stakeholders. Foster positive relationships and facilitate effective communication.

Support RMD to drive forward strategic projects and help manage change which includes bringing together multiple stakeholders and help drive decisions.

Set the RMD’s strategic priorities: Helping the RMD identify the areas where he must direct his focus and identify metrics for success. Revisit regularly and evaluate progress.

Support RMD in their preparation, monitoring and execution of their personal OKRs

Provide clear, concise, fact based and persuasive executive level communications, which facilitate prioritization and high impact decision making

Lead on development and execution of cross functional key internal projects that are of high strategic impact to busine