Head of Legal Operations

We are seeking a highly motivated and detail-oriented individual to join our growing legal team. The Head of Legal Operations will work closely with the Head of Legal and business stakeholders at all levels of PPRO. As our Head of Legal Operations, you will be key in creating processes and practices to improve the day-to-day efficiency and effectiveness of the legal team, facilitate change, and control costs. Furthermore you will be managing the work of the Paralegals that are part of the Legal Operations team.

**What you will be doing**:

- Define and drive strategic and operational initiatives with on-time and on-budget results
- Identify and implement legal department tools to streamline new or existing practices, as well as managing design, rollout, and training for new systems and workflows
- Develop and enforce processes and policies to manage outside counsel usage and spend
- Optimising workflows within the legal department
- Assist with budget matters
- Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as various business units

**You will need to have**:

- BA or BS required
- 3+ years of experience with legal project operations and management in-house or at a law firm (both preferred)
- Prior experience developing playbooks and policies
- Demonstrated ability to independently move projects forward by gaining the support needed from others while working in a cross-functional role
- Proven track record of collaborating with groups (e.g., finance, operations, sales, IT) to set objectives and produce meaningful results
- Strong experience in developing, implementing, and using legal department technology solutions (e.g., Confluence, Jira, DocuSign e-signature and CLM experience is highly desirable)
- Excellent analytical, problem-solving, and communication skills
- Able to thrive in a fast-paced environment and successfully manage multiple deadlines

**About us**

We’re PPRO (pronounced “p-pro”). We’re on a mission to make digital payments more effective and accessible in every corner of the planet. After all, most people around the world don’t use international credit cards. In fact, 77% of consumers prefer to use local and alternative payment methods, such as Alipay in China and Boleto Bancário in Brazil.

By helping businesses to offer their consumers more payment choices at the checkout, we are helping to promote
**financial inclusion** in every corner of the globe. We are also
**empowering** local merchants to take part in the global e-commerce boom and compete with established global companies. That means they can hire more people, invest in more suppliers, and ultimately drive economic growth in their country and beyond.

We are a diverse team of over 650 people and 65+ nationalities spread across 11 global locations. Everyone here shares a passion for building - whether that’s forging close relationships with our customers, or constructing a payments infrastructure to accelerate their growth.

We want everyone to make a difference at PPRO. This means owning and seizing opportunities to maximize your impact; having a growth mindset; as well as building trust, and driving change. At PPRO there are countless opportunities to learn, develop and progress, and it’s up to you to own and shape your career path.

Every voice and perspective matter to us. We value diversity and never discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or genetic information.

We are looking forward to meeting you