Director of Product Design

**City**:Berlin

**Job Function**:Corporate Functions

**Job Area**:Product & IT

**Seniority Level**:Director

**Date**:Aug 14, 2025

**HRS AS A COMPANY**
- At HRS, we are redefining corporate travel and lodging with a technology-driven approach that prioritizes efficiency, sustainability, and user satisfaction. Our innovative solutions are transforming the landscape of corporate travel management, making business travel simpler and smarter for global enterprises. With over 50 years of experience, our digital platform, driven by ProcureTech, TravelTech, and FinTech, reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service solution.- ProcureTech digitally revolutionizes lodging and meeting procurement, connecting corporations and suppliers in a cutting-edge ecosystem.
TravelTech redefines the online lodging and meeting experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
In FinTech brings advancements like mobile banking and digital payments to corporate lodging and meetings, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers.- Combining these technology propositions, HRS unlocks exponential catalyst effects. Our data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

**BUSINESS UNIT**
- HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS) platform. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders.
Product Managers at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They possess strong business and technical knowledge, as well as excellent communication and prioritization skills.
The department operates based on HRS' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the most likely to win and help develop team members to become the best through radical candid feedback.**POSITION**
- As the Director of Product Design (all genders), you will spearhead our efforts to deliver an unparalleled, Apple-like user experience across our platforms, with a special focus on utilizing advanced AI technologies. This role requires a visionary leader who will leverage AI to anticipate customer needs, personalize interactions, and streamline processes to create a customer experience that is as intuitive and elegant as it is intelligent. Your leadership will ensure that AI integration is at the core of our customer experience strategy, setting new benchmarks in how technology can enhance user satisfaction and engagement.**Unleash your potential with us**:

- Activate your innovator mentality and identify new services highly relevant for our customers to elevate their employee and traveler experiences.
- Be humble and yet relentlessly challenge the status quo with your technology-oriented growth mindset, supporting our vision of continuously differentiating solutions in our TravelTech platform that enable HRS to always stay way ahead of the market.
- Be close, lead and develop a global team of product managers and engineering teams across our innovation hubs to retain their undivided focus on deliberately producing incremental customer value with least waste and highest operational reliability.
- Support our global tribe in selling futuristic experience propositions that matter for our customers and partners to benefit from HRS’s blue ocean strategy in providing the industry’s leading travel experience platform powered by latest technology.
- Be part of our global Product House leadership organization and foster change in our ever-evolving ways of working, innovation culture and engineering excellence.

**CHALLENGE**
- Develop a strategic vision to integrate AI-driven enhancements that simplify and personalize the customer journey across all touchpoints, ensuring an intuitive and seamless experience.
- Champion the use of sophisticated AI technologies to revolutionize customer interactions, making them more adaptive and responsive to individual user preferences.
- Lead the design and implementation of AI solutions that automate customer service processes, enhance data analys